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How come it says I don't have access to my slido in PowerPoint?

  • Jan 28, 2024 4:29 PM UTC
  • 1 reply
  • 326 views

Why is Slido PowerPoint integration telling me I don't have access to my slido?  It is telling me I need to switch accounts or request access.

Best answer by Cori from slido

Hi @becsdawson, 
There are a couple reasons why you might see this message. It could be that you originally used Slido in this presentation under a different email address...or it could mean that someone previously connected Slido to the presentation before sharing it with you. You should be able to either:

  • Switch accounts
  • Request access to the slido
  • Remove the Slido session from the presentation


You can find more details about these different options in this guide. 


Hope this helps!

Best, 
 

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Cori from slido
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  • Former Slido employee
  • Answer
  • Jan 29, 2024 9:34 AM UTC

Hi @becsdawson, 
There are a couple reasons why you might see this message. It could be that you originally used Slido in this presentation under a different email address...or it could mean that someone previously connected Slido to the presentation before sharing it with you. You should be able to either:

  • Switch accounts
  • Request access to the slido
  • Remove the Slido session from the presentation


You can find more details about these different options in this guide. 


Hope this helps!

Best,