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Question

Slido not loading when using certain wifis

  • August 24, 2026
  • 1 reply
  • 4 views

Having a problems getting SLDO to load when using public wifi when doing training. I appear to be online, but SLIDO wont load. In the picture below you can see the bars are present for wifi. Although it says it needs an update, the update has been done, but the message doesn’t go away. It also has worked in other places even with this message still there so I dont think that’s the issue. I wonder does it relate to the wifi blocking certain applications - is this possible? 
 

 

1 reply

Kat from Slido
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Hello ​@Florence Milliken 

I’m sorry to see you’re experiencing issues with Slido. Could you please add the following domains into the list of exceptions in your firewall or proxy settings:

  • *.sli.do
  • *.slido.com
  • *.sentry.io
  • log-api.newrelic.com
  • log-api.eu.newrelic.com

If you still experience any frictions, please, reach out to our technical team through our Contact Us page. We’ll be happy to assist and take it from there. 

All the best,