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Why doesn't Slido show up in PowerPoint?

  • December 3, 2021
  • 2 comments
  • 1322 views
SJDNIno

Hi all,

I’m experiencing a problem after an update on the Slido add-in. It asked for an update while I was using PowerPoint and since then it doesn’t show up as add-in icon on Home tab.

I tried reinstalling, repairing, also with Slido for Admin but it doesn’t come up and even making changes in registry editor but still nothing. Only thing that I notice is when parameters in registry editor changes, add-in transfers from inactive to active add-ins and becomes active in list of add-ins in PowerPoint. Following, check box is checked when I try to enable Slido but unfortunately there is no luck.

Is there any solution that I can try to manage it or I just have to wait for new Slido update?

Thank you in advance

Best answer by Ondrej from Slido

Hello @Sparx-Catharina 

There could be a few different things causing this and so the best thing to do here is to collect the Slido for PowerPoint logs and send them to our support team. You’ll find specific instructions to do just that here: Windows or macOS. 
 

    2 replies

    S

    I have the exact same problem and I do NOT know how to solve the problem!

    Ondrej from Slido
    Forum|alt.badge.img

    Hello @Sparx-Catharina 

    There could be a few different things causing this and so the best thing to do here is to collect the Slido for PowerPoint logs and send them to our support team. You’ll find specific instructions to do just that here: Windows or macOS. 
     

    - Ondrej
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