Dear Slido Team,
I would like to cancel my ENGAGE subscription (valid until March 19, 2026) and request a full refund in accordance with your 30-day money-back guarantee.
I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings.
Please let me know if you need any further information from my side.
Thank you in advance!
Best regards!
Best answer by Dom from Slido
Hi
Contacting our support team is currently the best way to request a refund and we’ll be happy to help you from there. One of our team will get to your request as soon as they can.
Thank you so much
Hi
Contacting our support team is currently the best way to request a refund and we’ll be happy to help you from there. One of our team will get to your request as soon as they can.
Thank you so much
I would also like to cancel within the 30 days, but it seems impossible to contact anyone. How do I contact customer support to do this?
I would like to cancel my SLIDO subscription which I purchased 4 days ago and request a full refund in accordance with your 30-day money-back guarantee.
Should I reply to the email I recieved upon signing up?
Hi
The fastest way to initiate your refund request would be to contact our team directly.
Hi
Please fill in our contact us form and we will look into your request. We usually reply to requests within 24 hours during business days.
Best,
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