hi i had just purchased a slido professional plan for 7 days. in a matter of 2 hours, it has reverted to basic and i dont see the professional badge
what is wrong
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Hi
Would you mind reaching out to us at support@slido.com? We can take a look at this for you. It is possible this was applied to a different slido than the one you planned to use it with, or maybe you have even deleted it by mistake. But we will know more once we investigate your account specifically.
Best,
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