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changed from professional to basic

  • June 2, 2025
  • 1 reply
  • 23 views

hi i had just purchased a slido professional plan for 7 days. in a matter of 2 hours, it has reverted to basic and i dont see the professional badge

what is wrong

Best answer by Lucia from Slido

Hi ​@Amit Pande,

Would you mind reaching out to us at support@slido.com? We can take a look at this for you. It is possible this was applied to a different slido than the one you planned to use it with, or maybe you have even deleted it by mistake. But we will know more once we investigate your account specifically.

Best,

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Hi ​@Amit Pande,

Would you mind reaching out to us at support@slido.com? We can take a look at this for you. It is possible this was applied to a different slido than the one you planned to use it with, or maybe you have even deleted it by mistake. But we will know more once we investigate your account specifically.

Best,


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