Is there a way to change a User’s role to be a Guest?
I have a User who was originally a Guest. As the Owner, I promoted them to be a User. I would now like to demote them back to a Guest (so that I can have the User license go to someone else). However, my only options appear to be that I can Deactivate or Remove them. Do I need to Remove them and have them join or be invited back as a guest? Is that the only way?
It’s interesting that I can promote a Guest to be a User or Admin, but I cannot demote a User back to a Guest.
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Hello
you are right you would have to remove the user from the license and have them being invited as a guest to a specific event. The reason is that in case you remove them as a user you also have to remove their events or transfer them to your account. Only then they can be invited as a guest.
Guests can have access only to one event at a time and that is the main reason why user needs to be firstly removed before they can be a guest to only one event.
Deactivating the account would prevent this e-mail to be invited as a guest only. It only has to be removed from the team.
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