Hi ​@Kate Hogan.

If you purchased a one-time plan, the 1-week limit applies to the dates when participants can join the slido with the unique code and interact.  You can reset polls and delete testing Q&A when you’re finished testing.  Rest assured, you’ll continue to be able to access the event data far after your slido has ended (provided that you don’t delete it).

Have a great event!

I accessed the Q&A with my phone using the code today. Does that trigger the one week? Or does it go by the dates I selected for the event when I set up the slido?

Hi ​@Kate Hogan.

The dates apply to when participants can join the slido with the code.  The features available with your plan will remain accessible outside of the slido dates.

I hope that helps! 

Thank you, I am just soooo nervous that the code won’t end up working on the night of our event. 

Hi ​@Kate Hogan.

If you’ll be sharing the slido code, that will work for participants on the dates you selected for the slido.  Your prior testing won’t affect that.