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I have paid an upgrade for one event but I am not allow to use its benefit in my slido event.

Do you know how can activate it?

 

Hello @jmasencio 

sometimes it happens that the plan is purchased as a pre-paid version so that the next event you would create would actually get upgraded. But in case you wanted a specific event to be upgraded please write to support@slido.com and they could take a look at your account and help with the upgrade. 

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