I have a Slido user who has a 20 question quiz created that they reset each training period. They are telling me that the performance is normal when the participants are using their phone to participate. However, when they participate on one of the training PC’s by visiting slido.com and entering the appropriate PIN code, they find there is significant latency moving from screen to screen. The latency is most evident when moving from the correct answer screen to the trophy screen or from the trophy screen to the next question.
They did have a 60 count down before the question was locked and I suggested reducing that but they indicated that the latency exists even if they end the question early.
Any troubleshooting ideas. We have verified the throughput speeds are what they should be and circuit utilization is nomina.
