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Question

Live video integration Android issue - New Interface

  • 10 June 2024
  • 1 reply
  • 12 views

Live video integration does not play back on Android phone. It works on an iPhone. The video will play without sound but when you unmute the video freezes. Tested on multiple browses including Chrome, Firefox. Live video servers I tested was Vimeo and Boxcast. The live video integration works on a computer fine. 

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Hey @cloudcastmedia ,

Thank you for sharing the details and troubleshooting youve done.

Could you please reach out to our Support team at support@slido.com and let them know if it’s a recorded video or a live streaming video? Also, if the Android software has been updated to the latest version?

We can better troubleshoot via email directly :)

Best,

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