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Question

recent Q&A Questions not displayed in backend

  • January 12, 2025
  • 1 reply
  • 45 views

Good day,

since the new interface we have a problem with the Q&A. I haven’t found the fix yet. We use the Q&A function across multiple events and days. In the old interface when participants write a questions for example on monday it was visable for mods in the backend even if they checked on tuesday. Now with the new interface a mod just sees questions which are posted after he logged in. So if he opens the Q&A backend section on tuesday at 2pm and somebody wrote a question on tuesday at 1:59pm our mod can’t see it. If it is posted at 2:01pm he does. When the mod decides to refresh his browser page at 2:02pm it resets his visible comments. The only comment/question which isn’t affected are highlighted ones (and archived ones, but archive isn’t relevant here). 

So is there an option which disables “old” questions, or do we have a bug?

 

Thanks for your help!

1 reply

Carly from Slido
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Hey ​@LionLamb777 ,

Would it be possible to get a screen recording of this?

When someone sends in a question it should appear immediately to the moderated section for you to approve for public viewing or archive it.

It sounds like it may be a bug, but also could you double check that the participant is submitting their question to the correct Slido? 

Best,


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