Hi, I integrated Slido into a PPT presentation for a 50 participant in-person meeting last week. When it was time for everyone to connect, several attendees got a message saying “this code has been consumed” and could not log on. Given I have the “Engage” paid plan that allows for at least 200 participants, why did this happen? Thanks!
Question
This Code has Been Consumed Message
Hi
I am sorry to hear you are experiencing issues. Let me try and help!
I am not aware of such an error message on our side, do you by any chance have a print-screen of the message you could share? Also, if you could please send us an event code of which slido this happened with to support@slido.com we can investigate further.
Best,
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