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Question

Upgrade from One Time to Annual

  • June 9, 2025
  • 1 reply
  • 21 views
M

Hi.

I have a Professional 1-time licence which is live now, but realise I would probably be better off with an Annual Licence.

Is it possible to upgrade my licence? When I click upgrade, it seems to want to charge me the full Annual cost (£600), rather than deducting the cost of my existing 1-time licence.

Thanks.

    1 reply

    C
    Forum|alt.badge.img

    Hi ​@MikeP!

    I would reach out to support@slido.com. They should be able to assist with the upgrade. 

    Christyn from Slido
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