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Hi.

I have a Professional 1-time licence which is live now, but realise I would probably be better off with an Annual Licence.

Is it possible to upgrade my licence? When I click upgrade, it seems to want to charge me the full Annual cost (£600), rather than deducting the cost of my existing 1-time licence.

Thanks.

Hi ​@MikeP!

I would reach out to support@slido.com. They should be able to assist with the upgrade. 


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