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Wechat scan the QR code and fail to enter the vote

  • April 22, 2025
  • 1 reply
  • 37 views

We were having activity this morning and for the final part every participants scanned the QR code to enter the vote but fail. We postponed this part later but cannot find a solution to solve this problem out.

 

 

Best answer by Emilija at Slido

Hi ​@Eternit Cathy ,

sorry about the troubles. We've seen this type of issue happen with customers who are based in China, as currently Slido is not available there

However, if you are based somewhere else and experiencing this, please send us an email at support@slido.com. We'd be happy to look into this further for you!

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Hi ​@Eternit Cathy ,

sorry about the troubles. We've seen this type of issue happen with customers who are based in China, as currently Slido is not available there

However, if you are based somewhere else and experiencing this, please send us an email at support@slido.com. We'd be happy to look into this further for you!


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