Data Retention Policy

Hi ​@SyWins 👋

If your organization has a data retention policy, you should see a blue banner pointing this out when you log in. If you are not sure, please ask your license owner whether they have set up a retention policy.

I hope that helps! 
Best,
~

Hi Sophia, I am pretty certain that we worked with someone by the name of Ivan at Slido Customer Care to set up a data retention policy in our organization in April 2025.  I’m not, however seeing the blue banner as you suggested.  Is there any way on your end that you could confirm if there is indeed a data retention policy implemented for our organization?  We received email confirmation that the policy was set up.  Please advise as this is concerning if there is no retention policy implemented. Thank you.

Hi ​@SyWins!

I would recommend reaching out to support@slido.com. They will be able to look into that and confirm that for you!