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I'm stuck in a log in loop when trying to connect to Slido in PowerPoint

  • February 19, 2025
  • 1 reply
  • 312 views

Hello,

I have sucessfully downloaded Slido in my Windows. However, it appears as a red exclmation mark on the icon. When I try to login, it opens my browser asking me to login. When I click on my account and login in browser, the window in PowerPoint returns to ask me to sign in. 

Windows and Microsoft 365 are up-to-date. Tried different browser and restart the app & desktop.

Thank you very much if anyone can help.

Best answer by Julia from Slido

Hi ​@Jazzzzzzz, I'm so sorry you're having trouble.

This can sometimes happen if your network or browser blocks the connection to PowerPoint. Try setting a different browser as your default and log in again from PowerPoint.

If that doesn’t help, this is most commonly caused by a Proxy issue. You can share these instructions with your IT team if they’re able to look into it.

If you still experience issues after you/your team makes these changes, please see the instructions here for connecting with our expert technical teams.

1 reply

Julia from Slido
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Hi ​@Jazzzzzzz, I'm so sorry you're having trouble.

This can sometimes happen if your network or browser blocks the connection to PowerPoint. Try setting a different browser as your default and log in again from PowerPoint.

If that doesn’t help, this is most commonly caused by a Proxy issue. You can share these instructions with your IT team if they’re able to look into it.

If you still experience issues after you/your team makes these changes, please see the instructions here for connecting with our expert technical teams.