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Question

Powerpoint plugin "authorization in progress" times out

B

Hi there,

I’m having trouble logging into Slido through the Powerpoint for windows plugin. I click on the “login” button, it opens a browser (chrome) window, I login through the browser and get a “login success” message on the browser.

Meanwhile, the plugin window on Powerpoint shows a spinning circle and “authorization in progress” but after about 10-15 seconds, it returns to the “welcome to slido” login window.

Any help on troubleshooting this would be really appreciated.

J
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Hi ​@blin.

We can definitely help with this.  Would you mind reaching out to our support team at: support@slido.com?  If you could include the logs files in your email, that would be most helpful.

Thank you!

- Jennifer with Slido
Jozi from Slido
1 person likes this
  • Jozi from Slido
    Jozi from Slido
D

Same here, is there  a way to fix this?

Best wishes, David

M
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​@daviddebaer 

Would you mind reaching out to our support team - support@slido.com?  If you could include the logs files in your email, that would be most helpful.

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