Skip to main content
Question

Powerpoint plugin "authorization in progress" times out

  • February 20, 2025
  • 3 comments
  • 48 views
B

Hi there,

I’m having trouble logging into Slido through the Powerpoint for windows plugin. I click on the “login” button, it opens a browser (chrome) window, I login through the browser and get a “login success” message on the browser.

Meanwhile, the plugin window on Powerpoint shows a spinning circle and “authorization in progress” but after about 10-15 seconds, it returns to the “welcome to slido” login window.

Any help on troubleshooting this would be really appreciated.

3 replies

J
Forum|alt.badge.img

Hi ​@blin.

We can definitely help with this.  Would you mind reaching out to our support team at: support@slido.com?  If you could include the logs files in your email, that would be most helpful.

Thank you!

- Jennifer with Slido
Jozi from Slido
D
  • daviddebaer
  • Participant
  • March 2, 2025

Same here, is there  a way to fix this?

Best wishes, David

M
Forum|alt.badge.img

​@daviddebaer 

Would you mind reaching out to our support team - support@slido.com?  If you could include the logs files in your email, that would be most helpful.

Terms & ConditionsAccessibility statement