I have a Slido Questions (Q&A, Word Cloud, MCQ, Open text Q, Rating) PPT lecture that i used last year in a course. I would like to reuse that PPT lecture this year. I do not know how to clear (remove/delete) the answers from last year. I pressed “reset slido” but that did not delet the answers from last year.
Can you please provide step by step instructions on how to reset this PPT so that I do not need to redo this work. Thanks for your time and help!
Hello
I have created a short video showing where you should be able to reset your Slido: https://app.vidcast.io/share/6008a63e-41f3-4bff-9a2c-950eb89fa923
I hope it helps. In case this doesn’t solve the issue can you please send your Slido code for which you experience this issue to support@slido.com ?
Our team could take a look.
I paid for slido engage but I can't create survey in the powerpoint presentation, what can I do? When I click on create survey it brings me the payment plan yet I have already paid for engage
Hi
If you are creating the survey in a slido that was created previous to upgrading your account then this slido would remain under the free basic plan as the paid plan applies to future slidos.
You can reach out to support@slido.com from the email address registered to the Slido account so they can have a look at the account and assist with upgrading this slido with the paid plan.
Hope this helps!
Monica from Slido
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
