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Received 'web browser is blocked by antivirus'.

  • July 10, 2025
  • 3 comments
  • 177 views

Does anyone know what this message means in slido terms?  Was doing a normal presentation with some slido plugins on a local powerpoint presentation and this essentially entire page showed up.

 

Best answer by Adrian from Slido

Hi ​@Prof_Polling

 

Thanks for reaching out! Even when integrated into a presentation, Slido still need to make a connection to the internet to activate your interactions and present results. 

This is likely due to a network security setting that may have blocked traffic to/from Slido. 

If the issue persists, please reach out directly to our support team via support@slido.com and we can dive deeper into this issue. 

All the best,

3 replies

Adrian from Slido
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Hi ​@Prof_Polling

 

Thanks for reaching out! Even when integrated into a presentation, Slido still need to make a connection to the internet to activate your interactions and present results. 

This is likely due to a network security setting that may have blocked traffic to/from Slido. 

If the issue persists, please reach out directly to our support team via support@slido.com and we can dive deeper into this issue. 

All the best,


  • Participant
  • October 15, 2025

I have the same issue.
Are you still resolving these types of issues individually?

Can you post some advice (e.g., solve this issue with your computer administrator; or open Control Panel, ...)?

Best wishes,


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Hi ​@JozeS 

We recommend to check with your IT team on any network security setting that could be blocking Slido.

If the issue persists, please reach out directly to our support team via support@slido.com 

All the best,

Monica from Slido