Hi, I upgraded my plan to Professional for 7 days (on 2 days ago) but can no longer ask more than 3 multiple choice questions in PPT. This is urgent. Please help me fix this.
Kind regards,
Robyn
Question
Unable to use the Professional features after upgrading
Hi
sorry to hear about the troubles. One-time plans are attached to a specific slido session, so in case it was deleted, the plan would be deleted as well.
For us to have a better look into what might have happened in your case, please reach out to us directly at support@slido.com. We are happy to help.
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