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Dear Slido Support Team,I am currently using a Slido Pro license via my company account and can access my correct Pro organization without issues when using Slido in the web browser.However, when I log in to the Slido PowerPoint Add-in using my Webex login (same email address as in Slido Web), I consistently receive the following error:"Slido linked to a different organization. To enter this Slido, you need to use a different login method."I have already tried all client-side troubleshooting steps: Full logout in PowerPoint Add-in Clearing cache & cookies for slido.com and webex.com Fully resetting the PowerPoint Add-in Verifying correct organization access in Slido Web This strongly indicates that my Webex OAuth token is currently mapped to a different Slido organization in your backend.Please check and reset the mapping of my Webex OAuth token to ensure it matches my current Pro license organization.Thank you for your support.Best regards,Please note: this seems to be a per

We are using Slido for a conference - is it possible to make the participants organisation visible as well as their name?  

I have created my slido survey and want to add and change the order of some questions. On the left had side of the page, it does not list my questions. 

If you are not using Polls, how do you hide the Poll tab in the audience view? I only want to see Q&A. 

Is it still not possible to filter the questions on the present mode/participants mode per labels ?

I have tried to implement Slido from a cisco navigator macro, and it opens a webview component with the Slido content but says “trouble loading this page”. I have webview enabled in settings and started the interaction in the Slido portal. Is there something I am missing to make this work?

How come we can still filter by ‘Starred’ in present mode but not by label? 

Hello every1, New to slido here..! Wanted to know is it possible to know the mobile numbers or other details of the people who join our slido presentation..?

Hi team,Previously I have been using Slido to create event questionnaires for our events in mainland. But today, I found that I cannot access the survey from mainland - cannot open the joining link or slido.com from mainland. Is Slido blocked by the firewall? Hope the team can help fix this issue - for example, any China friendly link? Thanks a lot!

Hello,I have 4 open questions as part of my poll.Is it possible for quizzers to answer their questions at their own pace rather then being dictated by what question we’re presenting.

I have chose to show correct answer, it has always worked. However recently, when i click to view results, it only shows the percentage of each option chosen but the correct answer (green tick) is not shown.I am using Slido integrated with powerpointWhat am i missing here?

I am trying to renew my plan

hi i had just purchased a slido professional plan for 7 days. in a matter of 2 hours, it has reverted to basic and i dont see the professional badgewhat is wrong

Hi!How can I have the QR code on Portrait screen, as it usually appears on Landscape screen? 

Can I collect more than just name and email before user submits their response? I’d love to collect company name or which of our employees they spoke to as additional fields.

Dear Slido Team, I would like to cancel my ENGAGE subscription (valid until May 20, 2026) and request a full refund in accordance with your 30-day money-back guarantee. I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side. Thank you in advance!

Hi Community,I’m working on a training event. Within this training, I’d like to have a PRE-training survey and a POST-training survey. Both surveys have the same exact questions (and answers). I would like to present (ideally in a single screen/report) results from both PRE and POST surveys to show the improvements to the audience, highlighting the effectiveness of the training… I’d like to also show more basic statistics (average score, min/max, std. dev., etc.)Does anybody know how to do this or is this even a feature? I purchased the Professional Plan, yet I don’t seem to find a way to execute this… Alternatively, does anybody have any other proposal as to how to show improvement? Thank you,OM-22

Hello,I am facing a problem when I am trying to export the data from slido. There is a message of an error. Is there a problem?Thank you Fani 

Good day, we are using the moderation function with Q n A. Is there any way to hide questions from the audience and still use the moderation for presenters to answer questions? Ie can the audience just see “ ask question “ and not all the questions that are approved for answering.

Hello, Whenever we create new Slidos from the website, we don’t see them in the Slido extension in Webex. I can see old Slidos but not the newer ones.

The questions our employees ask aren't in the Q&A section on the admin side anymore. It looks like there are no questions in the Q&A but when I click “participant mode” I see all the questions. HELP!  

Hello, does anyone know if it’s possible to add an auto pop up prompt question (e.g. let us know you’re here and join the trivia) right before trivia/quiz questions are activated that employees have to acknowledge?Additionally, does anyone use Slido for in-person event check ins? If so, what approach do you take?Thank you!

I paid for a one time engage plan for a future date but then I deleted the event without using . I want to use the funds for the actual event, how to use the credits? 

It seems that the general setting “Show number of votes instead of percentage.” doesn´t have any impact on the reports under analytics. Here all results are shown as percentage.Am I missing something or is this a bug? 

I can't find any way of doing this on the new website.