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hi i had just purchased a slido professional plan for 7 days. in a matter of 2 hours, it has reverted to basic and i dont see the professional badgewhat is wrong

Hi!How can I have the QR code on Portrait screen, as it usually appears on Landscape screen? 

Can I collect more than just name and email before user submits their response? I’d love to collect company name or which of our employees they spoke to as additional fields.

Dear Slido Team, I would like to cancel my ENGAGE subscription (valid until May 20, 2026) and request a full refund in accordance with your 30-day money-back guarantee. I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side. Thank you in advance!

Hi Community,I’m working on a training event. Within this training, I’d like to have a PRE-training survey and a POST-training survey. Both surveys have the same exact questions (and answers). I would like to present (ideally in a single screen/report) results from both PRE and POST surveys to show the improvements to the audience, highlighting the effectiveness of the training… I’d like to also show more basic statistics (average score, min/max, std. dev., etc.)Does anybody know how to do this or is this even a feature? I purchased the Professional Plan, yet I don’t seem to find a way to execute this… Alternatively, does anybody have any other proposal as to how to show improvement? Thank you,OM-22

Hello,I am facing a problem when I am trying to export the data from slido. There is a message of an error. Is there a problem?Thank you Fani 

Good day, we are using the moderation function with Q n A. Is there any way to hide questions from the audience and still use the moderation for presenters to answer questions? Ie can the audience just see “ ask question “ and not all the questions that are approved for answering.

Hello, Whenever we create new Slidos from the website, we don’t see them in the Slido extension in Webex. I can see old Slidos but not the newer ones.

The questions our employees ask aren't in the Q&A section on the admin side anymore. It looks like there are no questions in the Q&A but when I click “participant mode” I see all the questions. HELP!  

Hello, does anyone know if it’s possible to add an auto pop up prompt question (e.g. let us know you’re here and join the trivia) right before trivia/quiz questions are activated that employees have to acknowledge?Additionally, does anyone use Slido for in-person event check ins? If so, what approach do you take?Thank you!

I paid for a one time engage plan for a future date but then I deleted the event without using . I want to use the funds for the actual event, how to use the credits? 

It seems that the general setting “Show number of votes instead of percentage.” doesn´t have any impact on the reports under analytics. Here all results are shown as percentage.Am I missing something or is this a bug? 

I can't find any way of doing this on the new website. 

I´ve created my first survey, that still active, 8 people already answered it. However, when I tried to download the results, the column is showing zero results. Am I doing it correctly? I trtied to download per participant and  also the joined results. Some questions are open and others ranking questions. How should I download it correctly and interpret the items? Thank you. 

I use the rating poll extensively for risk workshops.  I’d like to have something other than stars or emojis displayed (such as numbers or brief words).  Is that an option?

Hi,I would like to know how I change the style from slido to my own house style.Kind regards,Sam Schouteren

I want to have quizzes where no one knows how many people are in the quizzes at all, even on the leaderboard. Is this possible with Slido?

A medium company dipping our toe into Slido. Can we share the single user access so someone else can use the tool if I am away?

I bought a wrong plan. How do i upgrade it?

Just activated the new Slido layout and I can no longer disable polls. How do I turn off polls completely? I only want Q&A to be displayed for my audience. I do not want to see the Polls tab at all. Right now under the Polls tab it says “There are no active polls at the moment” then there’s a button that takes you back to Q&A.   

Hello,I want to ask a question without correct answer. How can I do that ?

It would be great to be able to add more functionality into the ranking poll.A few examples:Being able to add weights to the ranking to show there is a lesser or greater distance between item a and item b vs item b and item c. Being able to rank two criteria at once. Would display an x/y scatter plot to show where each item ranks for each criteria. Percentage ranking. Users get n points/percentage to divide across each item until all are used. Another way to easily present importance.Looking into how ranking is calculated (1st = n points, 2nd = n-1 points, … nth = 1 point), it doesn’t seem like it would be terribly difficult implement where these options could be toggled on and users can control the weights of each.

Can we use Slido outside of Webex with the same account?  how many users could use polling? 

Hello there, Is it technically possible that someone external or a ‘bot’ could get into a Slido Link and then post Spam-Questions in a Q&A that was anonymous and only for a unique audience where the link was shared? Has anyone experience with that?  Many thanks,  Lu

I have three slido QR Codes in a powerpoint pitch. The first one works well. The next two, say that there are no active posts but all three are listed as active on Slido. Why are the other two not showing as active ?