Ask the Community

I’ve seen responses from moderators that word clouds have a 50 word limit to be shown on a screen, but the answers are from a couple of years ago. I wanted to know if this limit still applies.  Our intention is to ask around 1,000 participants to provide 1 single word, should we switch from a word cloud to an open text poll to be able to see the answers from all the participants?  thanks

Hello, I’m wondering if you can help with a project I'm working on that would involve an integration with Zapier. I am not seeing Slido listed as a trigger app, but I am aware that this does exist and works for many companies/folks. Is there another name I should be searching for in Zapier? Or is there a way I can integrate via Slido? Thanks so much for your help. Meghan

I run a quiz for class and need to see if the students have joined    

The email address I use to log into Slido is no longer accessible to me. How can i change the email address I use to login to Slido?

I ran a slido ranking poll with 18 participants. When I exported the report, it says that there were 31 participants and only 16 people participated. Why has the report decided that there were 31 participants participating? and how can I have the 31 changed to 18 to reflect the true figure of participants.  Following polls in the same session I ran had the correct information when I exported the results  Any help would be appreciated. 

Dear all,  I can't display the correct answer in a multiple-choice question.I have changed the settings, though.  Thanks, Flora 

Dear Team,We would like to kindly request information on how to add two additional answer options to the Slido poll we have already created.Currently, the poll includes three options, but we need a total of five. Since we have already generated a QR code for this slido, we would prefer not to create a completely new ranking poll. Could you please how us how to add two more answer options for us?Thank you very much for your support.Best regards,Kristin 

Hi I want to run a quiz more than once but use the same QR code from Powerpoint. Does the QR code stay the same if I reset a quiz and run it again? Thanks

How can we notify when we respond (answer) to the questions posted to the live Q&A by participants?

I am a Professor using Slido in my classes. I’m using multiple choice questions that might come in the Annual examinations, I don't want these questions to remain on the students devices (slido App) history. How I can make sure they don’t see the questions again or note down them. Please help and guide 

Hi,How do I upgrade once to be able to accommodate +1000 participants? I only need this one time next week for an event.Thank you in advance and all the best,Heidi  

If I ask a multiple choice question at the beginning of my ppt presentation and then want to see if people changed their answer after the presentation, can I just copy and paste the original slido polling slide into the end of my presentation or do I need to recreate a new slido multiple choice slide using the same question? For the 2nd use of my question, I do not want to have the responses from the first time I asked it carry over.

The “Send” button at the end of my poll is not active and therefore people can’t submit the poll. What could be the reason? 

This may have been asked in a different format, but when hosting a quiz, is there a way to NOT show who got a question right or wrong publicly?  I would also not want to show the leaderboard after each question as well.  I’m okay with an end of game leaderboard, but I don’t want other people in the group to see who missed a question during it.

Hi, I do not see any option to resize my logo to appear bigger. The texts also for joining are huge, the QR code and sponsor logos are bigger than mine. Please help.

I would like to print my questions for students. How do I do that? or do you have that option? 

Is there a way I can launch a poll with multiple questions in a single launch instead of launching questions one be one?

Can you please help me understand how I can also reuse a powerpoint presentation with a different slido? It says it’s beneficial for trainers or event hosts who want to reuse a single presentation with multiple audiences but use different polls each time. But I don’t understand how it works? I want to ask the same questions when I reuse the presentation, so the I’d want the different slido to be a duplicate of the first one?

Can i put out a quiz that people can take “on demand”?  I’d like people to take the quiz before or after our meeting, and not during it.  Can i create a quiz and “launch” it and let people take it when they want?  

I am doing a seminar at a school with about 50 + parents and was wondering will the qr code be big or clear enough for the parents to scan it and answer the questions, poll or whatever I am asking. I don’t know how else to give them the slido link during the live seminar. If anyone has any other ideas please let me know.

Why isn't "Share" with "Download Image" working anymore? It always worked perfectly before the "new" Slido, and I need it quite often. It's very annoying now because it's so tedious to copy the results.What can I do to get it working again?

what should I do?the slido window are not working 

Dear teamI have two seats on my license, one for me and one for my colleague. However, now we are preparing an event and my plan is still showing as Basic.As we also invited a co-host, I am worried something has gone wrong, can you please check?

I would like participants to automatically access a document after completing a survey. How can I do that?

We have a full one day event using a professional plan, with 5 sessions which we want to be able to use the Q&A in.All people are in one room. Would it be best to setup the Q&A by using labels for each question, or as separate 5 meeting rooms and deactivate/activate the Q&A? Are we able to setup this up to trial to make sure it is working how we want to it?