I have a colleague I want to add as a collaborator but when I try to add him he comes up as a ‘deactivated user’. How can I correct this?
Solved
Deactivated User
Best answer by Christyn from Slido
Hi
This is usually due to the user being deactivated in the slido organization. If the user is deactivated they won’t be able to be a guest/co-host on any slido. The owner of the org they are under would need to remove them from the team tab. Then they could be invited properly.
Feel free to reach out to our support through our contact form if you need more assistance!
Hi
This is usually due to the user being deactivated in the slido organization. If the user is deactivated they won’t be able to be a guest/co-host on any slido. The owner of the org they are under would need to remove them from the team tab. Then they could be invited properly.
Feel free to reach out to our support through our contact form if you need more assistance!
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