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Question

Deactivated User

  • April 29, 2026
  • 1 reply
  • 7 views

I have a colleague I want to add as a collaborator but when I try to add him he comes up as a ‘deactivated user’. How can I correct this?

1 reply

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Hi ​@Pistol!

This is usually due to the user being deactivated in the slido organization. If the user is deactivated they won’t be able to be a guest/co-host on any slido.  The owner of the org they are under would need to remove them from the team tab. Then they could be invited properly.

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