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Full refund please

  • July 10, 2026
  • 4 comments
  • 55 views

Dear Slido Team,

I would like to cancel my ENGAGE subscription (valid until July 10, 2027) and request a full refund in accordance with your 30-day money-back guarantee.

I couldn’t find any cancellation option in my account settings.

 

Please let me know if you need any further information from my side.

Thank you in advance!

 

Best regards!

Best answer by Lucia from Slido

Hi ​@Idzauriah 

We have just sent you an email with instructions on how to finalize the refund. Once you follow those, this will be complete.

For future reference for other people who might come to this article, the fastest way to get this processed is to fill in our contact us form.

Best,

4 replies

Forum|alt.badge.img

Hi ​@Eric Rundi 

We have just sent you an email with instructions on how to finalize the refund. Once you follow those, this will be complete.

Best,


  • Author
  • Participant
  • July 11, 2026

Thank you! ive comepleted the full refund

 


  • Participant
  • July 13, 2026

Dear Slido Team,

I would like to cancel my PROFESSIONAL subscription (valid until 25 June 2027) and request a full refund in accordance with your 30-day money-back guarantee.

I couldn’t find any cancellation/refund option in my account settings.

Please let me know should you need more information from my side.

Thank you in advance!

 

Best regards!


Forum|alt.badge.img

Hi ​@Idzauriah 

We have just sent you an email with instructions on how to finalize the refund. Once you follow those, this will be complete.

For future reference for other people who might come to this article, the fastest way to get this processed is to fill in our contact us form.

Best,