Community Q&A

What accessibility features are available or coming available for Slido (ex: closed captioning, integrating to AAC devices, limited language options, dictation or more flexibilty in having multiple modes of response simultaneously)?

Hi allHow do I create e-mail-specific seats? With specific logon credentials for each seat?Anyone?Br,HHH

Pourquoi mon compte est double : a paid account and Basic ?A quoi cela me sert-il ?Why do I have two accounts: a paid account and a Basic account?What is the purpose of this?

HiHow do you display explanations or details of the correct answer after a true/false question ?Thanks

Hi!So I know that participants can send in questions anonymously...but how do I stop everyone from seeing questions that have been asked? I’d like them to only see their own submitted questions.Thanks!

I can create a multiple-answer Word Cloud poll, but within a Survey, the multiple-choice option seems to disappear. Is there a way to allow multiple Word Cloud answers within a Survey?

Dear Team,I have used Slido once before and found its integration into PowerPoint excellent. Now, 7 months later, I want to use Slido again, but this time with three multiple choice questions and one word cloud. I’m having trouble adding another multiple choice poll. I am using the same ppt I had used in the spring. Can you tell me, whether I can integrate the above mentioned in the free plan? Best, Sophie 

Hello everyone,I have purchased the one-time professional plan.I will be hosting an event and plan to use Slido for an ice-breaker quiz.  Is there a way to play a video at the end of each question (after the correct answer is revealed)?  I need to play a different (already recorded) video at the end of each question.  I hope this makes sense :)  Thank you!

Dear Slido Team,I would like to cancel my ENGAGE subscription (valid until March 19, 2026) and request a full refund in accordance with your 30-day money-back guarantee.I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side.Thank you in advance! Best regards!  

I was just wondering if there is a way to format text inside the slido questions.  For example, if I’d like something to appear as bolded and underlined, is there a way to do this?Thanks in advance!

Hi, I created a quiz and poll and want to know if I can share it with someone else in my department so they can use it? It’s not to collaborate but for them to use as their own.

How to deactivate a slido poll after an event? Our poll is still showing as active, but we need to freeze the results. This seems like it should be a no-brainer, as it should be easy enough to provide the option to select a button  to activate and deactivate a poll, question, etc.

How can I sign up right away to start using 

I have set up a full training course with Slido events. I now want to reproduce each Slido event with the same polls to redeliver the course, but keep the original slidos. I feel that this should be easy, but can’t see how to do it. Any help is appreciated.

Is there an option to have an ongoing (longer than 5 days) poll or survey?

We love using Slido for online learning with school children. However the word cloud feature has been problematic as we can’t find a moderation option before an answer appears on the screen.Is there anything that can be done to help with this? Our young people may not submit profanities, but they may type in silly things. Once one silly answer appears on the screen it diminishes the quality of Slido. We can use Q/A which does have moderation, but we really like the functionality of the word cloud for single word answers.  Thanks! 

how do I increase the time allowed to answer multiple choice questions 

When displaying the results of a multiple choice poll, the choices and bar charts do not resize to fit the screen, and I have to scroll through the results. It doesn’t make for a clean presentation when you are displaying them on a screen.  Is there any workaround for this? Thanks!

How many participants can join my slido on the free basic plan?

Is it possible for participants of a quiz or poll to upload images along with their answers?

Hi! Is there an option to select multiple correct options in a quiz but if the participant chooses any option the answer will be correct? I currently just know how to make them all required for the question to be correct. Thank you!

Hi team,Previously I have been using Slido to create event questionnaires for our events in mainland. But today, I found that I cannot access the survey from mainland - cannot open the joining link or slido.com from mainland. Is Slido blocked by the firewall? Hope the team can help fix this issue - for example, any China friendly link? Thanks a lot!

Dear Slido Team, I would like to cancel my ENGAGE subscription (valid until May 20, 2026) and request a full refund in accordance with your 30-day money-back guarantee. I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side. Thank you in advance!

Hi Community,I’m working on a training event. Within this training, I’d like to have a PRE-training survey and a POST-training survey. Both surveys have the same exact questions (and answers). I would like to present (ideally in a single screen/report) results from both PRE and POST surveys to show the improvements to the audience, highlighting the effectiveness of the training… I’d like to also show more basic statistics (average score, min/max, std. dev., etc.)Does anybody know how to do this or is this even a feature? I purchased the Professional Plan, yet I don’t seem to find a way to execute this… Alternatively, does anybody have any other proposal as to how to show improvement? Thank you,OM-22

Just activated the new Slido layout and I can no longer disable polls. How do I turn off polls completely? I only want Q&A to be displayed for my audience. I do not want to see the Polls tab at all. Right now under the Polls tab it says “There are no active polls at the moment” then there’s a button that takes you back to Q&A.