Community Q&A

Hi there, Slido is great but we’re missing one feature - live chat. We would like to use it alongside polling and Q&A. 

How can I use multiple slidos in one presentation? I have used one poll in one presentation, but I would like to use multiple polls within one presentation. When I set up a second poll, the system asks me whether I would like to switch to another poll. When I accept, then my first poll is discarded. Can someone help me with my challenge, please?  Thank you.  

I run startup accelerator and would like to create a live poll where all participants can vote with amounts of points. Like 1st place gets 10 pts, 2nd - 9 pts, 3td 8... etc. Any suggestions? Thank you in advance

Dear Slido Team,I would like to cancel my subscription and request a refund in accordance with your 30-day money-back guarantee.I couldn’t find any cancellation option in my account settings.Please let me know if you need any further information from my side.Thank you in advance!Best regards!

I’ve been using Slido to teach undergraduate courses for the past two years. Within the past two months, I have encountered errors almost every class where, while using Slido in my PowerPoint slides, a message pops up telling me that I need to sign in to Slido. I’m not sure how to stop this from happening. When this happens, I end up having to close the presentation, log in to Slido in a browser and reopen the presentation for it to work again. Undergraduate students do not always have the best attention span, so this can be very disruptive. Leaving that browser open and running in the background did not solve the problem, so I’m not sure what else to do. Suggestions anyone? 

Hello Slido Team, during the quiz I want to ask multiple choice questions based on an audio track. Can I insert audio (mp3) in the question?

Hello,is there an option to have whole sentences displayed while using Word cloud? It partially works until someone uses same word as someone else, after that it starts dividing sentences in word and became quite useless for our case. Thanks in advance for advice

Hello,I created a Slido survey, and the members asked me to share the answers so they could adapt theirs.I tried to do this using the 'Share Analytics' button, which produces a link. However, when the link is opened, the message 'Sorry, this page does not exist' appears.Thank you for your help.Stephane Manou

What accessibility features are available or coming available for Slido (ex: closed captioning, integrating to AAC devices, limited language options, dictation or more flexibilty in having multiple modes of response simultaneously)?

Hi allHow do I create e-mail-specific seats? With specific logon credentials for each seat?Anyone?Br,HHH

Pourquoi mon compte est double : a paid account and Basic ?A quoi cela me sert-il ?Why do I have two accounts: a paid account and a Basic account?What is the purpose of this?

HiHow do you display explanations or details of the correct answer after a true/false question ?Thanks

Hi!So I know that participants can send in questions anonymously...but how do I stop everyone from seeing questions that have been asked? I’d like them to only see their own submitted questions.Thanks!

I can create a multiple-answer Word Cloud poll, but within a Survey, the multiple-choice option seems to disappear. Is there a way to allow multiple Word Cloud answers within a Survey?

Dear Team,I have used Slido once before and found its integration into PowerPoint excellent. Now, 7 months later, I want to use Slido again, but this time with three multiple choice questions and one word cloud. I’m having trouble adding another multiple choice poll. I am using the same ppt I had used in the spring. Can you tell me, whether I can integrate the above mentioned in the free plan? Best, Sophie 

Hello everyone,I have purchased the one-time professional plan.I will be hosting an event and plan to use Slido for an ice-breaker quiz.  Is there a way to play a video at the end of each question (after the correct answer is revealed)?  I need to play a different (already recorded) video at the end of each question.  I hope this makes sense :)  Thank you!

Dear Slido Team,I would like to cancel my ENGAGE subscription (valid until March 19, 2026) and request a full refund in accordance with your 30-day money-back guarantee.I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side.Thank you in advance! Best regards!  

I was just wondering if there is a way to format text inside the slido questions.  For example, if I’d like something to appear as bolded and underlined, is there a way to do this?Thanks in advance!

Hi, I created a quiz and poll and want to know if I can share it with someone else in my department so they can use it? It’s not to collaborate but for them to use as their own.

How to deactivate a slido poll after an event? Our poll is still showing as active, but we need to freeze the results. This seems like it should be a no-brainer, as it should be easy enough to provide the option to select a button  to activate and deactivate a poll, question, etc.

How can I sign up right away to start using 

I have set up a full training course with Slido events. I now want to reproduce each Slido event with the same polls to redeliver the course, but keep the original slidos. I feel that this should be easy, but can’t see how to do it. Any help is appreciated.

Is there an option to have an ongoing (longer than 5 days) poll or survey?

We love using Slido for online learning with school children. However the word cloud feature has been problematic as we can’t find a moderation option before an answer appears on the screen.Is there anything that can be done to help with this? Our young people may not submit profanities, but they may type in silly things. Once one silly answer appears on the screen it diminishes the quality of Slido. We can use Q/A which does have moderation, but we really like the functionality of the word cloud for single word answers.  Thanks! 

how do I increase the time allowed to answer multiple choice questions