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2 seats but i am still recognized as Basic plan?

  • November 20, 2025
  • 1 reply
  • 27 views

Dear team

 

i have 2nd seat, 1st one is for my boss, but now we are preparing one event for over the weekend at the end of November, but my plan is stil Basic. As we have also colaborator, i am affraid someting its not ok, can you please check?

Best answer by Sophia from Slido

Hi ​@al1981,

There could be a few reasons why your account appears as Basic. Please email us at support@slido.com with as many details you can so we can investigate further. 😊

Thank you for your cooperation!

Best,

1 reply

Forum|alt.badge.img

Hi ​@al1981,

There could be a few reasons why your account appears as Basic. Please email us at support@slido.com with as many details you can so we can investigate further. 😊

Thank you for your cooperation!

Best,