I’ve bought one time subscription, however the subscription is still basic, I have Performa invoice as evidence and still I am on basic, how to solve this problem?
Question
Subscription not being applied
Hello
Mikaella here from Slido - happy to help! 😊
With our slido one time plans, you won’t see the account upgraded. You’ll only see the one time plan applied to your slido session instead. Hope this helps.
Let me know if you have anymore questions!
My best,
Mikaella from slido
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