Skip to main content

    Filter by idea status

    Filter by product

    179 Ideas

    a_userContributor

    Remove the Report Download Restriction for Large Slido EventsOpen to voting

    I’d like to request that Slido remove the restriction that prevents customers from downloading reports directly when an event is considered “large.”For smaller events, we can download our reports ourselves without an issue. However, once an event reaches Slido’s large-event threshold, that self-service capability is no longer available and we have to open a support case to obtain the reports.For a large global organization, large events are not an exception. They are a normal part of how we use Slido.This creates a frustrating situation where the events with the greatest visibility and largest audiences are the ones where we have less access to self-service reporting.It also creates a real business impact. Leadership often wants event analytics shortly after an event concludes. With a smaller event, I can provide those results immediately. With a larger event, I have to explain that I cannot download the reports myself and that we are waiting for Slido Support to retrieve them for us. In our experience, that can mean waiting a day or two.The current experience is essentially:Smaller event → Download reports → DoneLarge event → Cannot download reports → Open support case → Wait → Answer questions back and forth due to confusion from support → Support generates reports → Receive reports → Provide results to leadershipFor enterprise customers running large-scale events regularly, that should not be the workflow.If generating reports for large events requires additional processing, I completely understand that. But that processing should happen within the product, rather than requiring intervention from the support team.For example:Generate Report → Processing → Report Ready → DownloadThis would benefit everyone. Customers would receive their data faster, Slido Support would receive fewer tickets for report retrieval, and enterprise customers would have a consistent reporting experience regardless of event size.Event size should affect how long a report takes to generate, not whether the customer can generate it themselves.Please consider making report generation fully self-service for large events. For enterprise customers, this would be a meaningful improvement to the Slido experience.

    dusty58Participant

    Event Operator Mode for Slido Admin ApplicationOpen to voting

    As an event production AV provider, we frequently manage presentations delivered through presentation management systems such as Slidecrew. Presenters often arrive with Slido polls, Q&A sessions, and quizzes already embedded in their PowerPoint presentations.While presenters may advance their own slides on stage, they are typically required to present from a managed show laptop rather than their personal device. Today, embedded Slido interactions can only be launched if the presenter logs in to the Slido PowerPoint add-in on the show laptop or has configured collaboration permissions in advance to “Automatic Access”.This creates a significant challenge in live event environments. Presenters are often unaware of these requirements until moments before their session begins, resulting in delays, missed audience engagement opportunities, and additional support burden on event production teams.We would like to see an Event Operator Mode within the existing Slido Admin application that allows approved event production organizations to launch and display embedded Slido interactions during live presentations without requiring presenter authentication on the show laptop.This capability would be limited to operating Slido content already embedded within a presentation and would not provide the ability to edit settings, manage events, access analytics, or make changes to the underlying Slido account.Leveraging the existing Slido Admin application for this functionality would provide appropriate access controls while supporting professional event production workflows. This would make Slido significantly easier to deploy within presentation management environments and remove a major operational barrier for conference organizers, AV providers, and large-scale events managing hundreds of presenters across multiple meeting rooms.Business Impact:Improves compatibility with presentation management platforms such as Slidecrew. Reduces day-of-show technical support and presenter confusion. Increases reliability of Slido interactions during live sessions. Encourages broader adoption of Slido within professionally managed conferences and corporate events. Enables a seamless presenter experience while maintaining appropriate security controls.