Skip to main content

Ask the Community

Have a specific question about Slido? Let the Community and our team help you!

484 Questions
M
MairaYen
asked in Community questions
I paid for a plan but can't use it

I have upgraded my plan (one-time Engage plan) and have been charged . Yet each time I try to add a poll. I am being asked to pay again ….  Any suggestions?

91
Ondrej from Slido
11 days ago
J
Jeyamie
asked in Community questions
Lost my poll results

Hello - I checked in on my poll midway through its timeframe (Nov 28 - Dec 5) and saw 44 responses. It was a post-event survey. When I went today to access the data, it’s gone. Where is it?  

61
Ondrej from Slido
11 days ago
O
Oldsawbones
asked in Community questions
Can I embed hyperlinks in Quiz questions?

 Dear brain trustLooking to run a quiz, with hyperlinks to journal articles in the questions Is it possible to copy and embed hyperlinks in Quiz questions? I can only seem to copy free text. Thank youAndrew

61
Ondrej from Slido
11 days ago
K
Kemal Can Bizsel
posted in Community questions
Can I ask the following as a QA?

Can I ask the following table as a QA   Uygulama Yüksek Orta Düşük eDNA prototip örnekleyici o o o Veri modelleri o o o MARBIOSE Gösterge Paneli o o o  For Each item in the left column, one of the three column will be selected! I may increase the number of rows and columns if required.After collecting the responses from the audience, I need to produce a wrap up report containing graphical output representing the audiences preference for each item (written in left column on the basis of choices defined in the right columns.

41
Ondrej from Slido
11 days ago
G
G Kerr
posted in Community questions
Feature Request: Additional functionality in Ranking Polls

It would be great to be able to add more functionality into the ranking poll.A few examples:Being able to add weights to the ranking to show there is a lesser or greater distance between item a and item b vs item b and item c. Being able to rank two criteria at once. Would display an x/y scatter plot to show where each item ranks for each criteria. Percentage ranking. Users get n points/percentage to divide across each item until all are used. Another way to easily present importance.Looking into how ranking is calculated (1st = n points, 2nd = n-1 points, … nth = 1 point), it doesn’t seem like it would be terribly difficult implement where these options could be toggled on and users can control the weights of each.

91
Ondrej from Slido
11 days ago
S
shra1
asked in Community questions
Quiz - Different image for each question

On slido Quiz, I want to add a different image for each question. Can I not do that? As of now, it is allowing me to add 1 picture for all the ques - so the same picture is there for the entire quiz. I would like to add a different image for each question. Please help.

101
S
12 days ago
A
AaaannnnEeee
asked in Community questions
Words cloud, word 'Top' does not appear

Dear all,The word ‘Top’ doesn’t appear in the words cloud I have created in slido, without any restriction in the settings...it is not a question of word length because other short words of 3 letters appears...Very strange...if someone knows what could be the issue? Thank you!

693
Ondrej from Slido
12 days ago
N
Nico Schönberg
asked in Community questions
Is there a branching logic for Survey in Slido?

Is there branching logic in Slido? So if someone answers a question with option A, does it lead to additional questions?

454
Ondrej from Slido
12 days ago
I
Integration IT
asked in Community questions
Request to upgrade to Enterprise

Hi, we paid for Professional plan yesterday, but decided to go with Enterprise one due to the possibility to enable SSO for the workspace. What would be the best practice here to upgrade it to Enterprise plan? Thanks! 

81
Ondrej from Slido
16 days ago
S
Shehani
asked in Community questions
Request for Quotation, Information on Questionnaire Limitations, and Plan Duration for Slido Engage Plan

Dear Slido Team,I hope this message finds you well.We are interested in purchasing the Slido Engage plan for a series of upcoming training sessions and would like to request a quotation based on our specific needs. Below are the details of our requirements:Number of Training Sessions: 4 sessions scheduled at different times. Duration of Each Training: Each training session will run for 5 consecutive days. Number of Participants: 100 - 120 participants(total participants) Interactive Features: For each training session, we plan to ask 10 questions per day. Goal: We aim to enhance engagement through live polls, Q&A, and quizzes to ensure participants are actively involved during the training.In addition, we would appreciate it if you could provide answers to the following questions: Questionnaire Limitations: Are there any restrictions on the number of questions we can ask per day or per session with the Engage plan? Plan Duration and Subscription Details: Is the pricing plan a one

51
Ondrej from Slido
16 days ago
E
Elaine Fiddes
asked in Community questions
Multiple users

Hello, Are we able to open multiple meetings with users logged in with the same credentials at the same time? How is this done and can it be done, or is it a single access point? Thanks 

81
Ondrej from Slido
16 days ago
S
Sherry L.
asked in Community questions
I don't have the option to have the Leaderboard Displayed

Hi, I have been trying to get the leaderboard displayed but there is no option regarding the leaderboard at all when I created the quiz. How can I find that leaderboard display option? Thank you!

111
Ondrej from Slido
16 days ago
S
Soona park
asked in Community questions
One time Professional - 7 Days duration

I recently purchased a one-time Professional Plan for an event on December 13, and today is December 5, which is more than 7 days before the event.However, it appears that a Slido I was previously working on under the Basic Plan has already been activated with the Professional Plan.If I change the duration of this Slido to a single day, specifically December 13, will I still be able to use it under the Professional Plan conditions? I need access to the polling feature, and the expected number of participants is between 700 and 1,000. Or should I delete this Slido and create a new one? If I do, will the Professional Plan apply to the new Slido?Additionally, I need to download the QR code in advance for printing. Will this be possible as well?

101
Ondrej from Slido
17 days ago
A
Academy for Health Innovation
asked in Community questions
Loss of Data

Please help with advising me on how to recover lost data on slido.

141
Ondrej from Slido
17 days ago
S
Soona park
asked in Community questions
Quick Assistance Please

hi- i have just upgraded my plan to  one-off plan professional for our upcoming event on Dec 13, next week. Unfortunatelly, it seems like the slido i’ve been working on under Basic plan got activated somehow, which means that i won’t be able to use this slido on Dec 13, becuase i understand that under One-off Professional plan, i can only use one slido which only last for 7 day.  Could you please fix this?  

121
Ondrej from Slido
17 days ago
P
Programaçao CV
asked in Community questions
Professional Plan

I just purchased a Professional One time Plan, however when I log in and click on my profile it says the (name of my organization)’s organization BASIC. Is the professional not activated?  

51
Ondrej from Slido
17 days ago
L
lvandaal
asked in Community questions
Leaderboard

I have a long quiz. If I show the leaderboard every 3rd question and one at the end. Does each one build on the others so they are accurate results through to the end?

1185
Ondrej from Slido
17 days ago
J
Jayneshawcross
asked in Community questions
Move a block of ten quiz questions

I’ve created a quiz which consists of 5 rounds, and I need to reorder the rounds. I can only seem to move questions one at a time - is there a way to select multiple questions and move them all?

141
Ondrej from Slido
18 days ago
S
Saleh_ad
asked in Community questions
Creating 2 quizzes at the same presentation

I have an event for 2 days and each day I will run a quiz; when I create the second quiz it continues the numbering of questions from the first quiz and it adds the leaderboard results on the first quiz; how I can separate the second quiz so it has its own question number and its own results? 

433
Ondrej from Slido
18 days ago
J
jpe-ch
asked in Community questions
Removing Polls feature from an event?

I have added the Polls feature from the interactions tab (new interface). Finally, I have decided that we will not use polls during this event, so I’d like this feature to be removed for this event.How do I remove the Polls feature in the new interface? In the old one it was easy and obvious, now I cannot retrieve this simple action!

161
Joel with Slido
18 days ago
J
jpe-ch
asked in Community questions
How to create a direct link to a survey?

In the old interface, it was possible to create a a direct link to a survey. Is it still possible in the new interface? 

282
Joel with Slido
18 days ago
C
CTA DRB
posted in Community questions
slido

Hello,I want to make sure my slido under the title : guess who the baby is’ will work with no issue on the 5th of December? what are the limits of the participant and responses? 

51
Carly from Slido
19 days ago
M
Mike M
asked in Community questions
Types of questions in quizzes

Can quizzes be made that have non-multiple choice answers? For example, correct or incorrect text answers? Thank you.

331
Joel with Slido
20 days ago
W
welrac
posted in Community questions
Survey visibility

I’m often asked why we can only share individual survey questions and not as an overall survey to all questions in one go?  Can this be done, or is it being considered as a new function?

131
Carly from Slido
20 days ago
D
DaWein
asked in Community questions
Where can I find my saved templates?

Hi all, we use templates to create polls and quizzes for webinars. I just logged in after some time and cant find them anymore. Where are they? Thanks so much! 

111
Carly from Slido
20 days ago
Terms & Conditions