Ask the Community

I purchased a one-time plan, and I wanted to start over, so I deleted the plan I was working on, not realizing that the plan was activated on that particular slido. How do I go about reassigning my one time plan to a new slido? My plan was only active for about 5 minutes. Thank you. 

If i have several different slide decks, do i need to set slido up on each one? I will have presenters in 8 rooms on different topics and slides 

I often need to reuse an activity because I have multiple occurrences of a session throughout the year. If I create a Slido for the first event’s date, how long will that Slido be retained so that I can go and duplicate it at a later date? Does this change whether I have the Basic or Professional plan?

The situation is I will ask 1 question, then will give the prize for 1st winner and the 15th winner, so can the system show 20 winner on the same page? so all participants can see what order they are.if it cannot show 20 winner , how many winner the system can show in 1 page? I saw Kahoot show only 1st, 2nd, 3rd , does Slido show only 3 winners the same as Kahoot?

So, in Professional… when you create a Slido there is one link and one link only created.So, when you send it to your participants it’s all the same.But why when you put everyone’s email into Slido that is eligible to vote and you put all their emails into one email and you put the link into that email with all your other same information you need to get to those same conference attendees.  Why after I clicked on the link when received it took me to the page to enter the email and full name secure credentialing as it should and I submitted and then it said enter the code that was sent, and I went and found the code to that email address and entered it and it let that person of that email in.  And then I went back to click on the link expecting to start all over to enter the next email and name in the list and rinse and repeat.  But nooooo. It took me right back to Slido where I just was to the first person I had entered the information for.  So.  My client, my new client I have gotten

I want to create a quiz

I just opened my PowerPoint and saw the following message in the Slido bar. I’m not sure what to do.“Your version will soon expire. Please close PowerPoint and update before April 21, 2025 via slido.com/powerpoint-polling or contact your IT administrator.”

I want to export, in real time, my result to analyse them with ai and display them with external programs. how can i do that ? ? 

I know my username but I don't know my password. It must be because I originally set up to login with Google.  But now I want a password in case I need to use another computer.  How can I get a password?

Hello. I am hosting an event which has a variety of sessions, for which I have created separate rooms. When I go to add the Q&A session for each room, it only allows one session. For example, if I add a Q&A slide from one room, it’s fine. But if I go to add another slide from the same event but different rooms, it changes the original one to whichever I choose as the second slide. My goal is to have a single PPT deck that brings up the Q&As from each session on a different slide. Is this possible?

I understand how to use a co-host. My question is, if a colleague does NOT have slido installed on their system, can they still run a slido poll IF the owner has the poll open?

Hi，When I was using agenda editing, I used to be able to add speaker photos, It's not available anymore.Who can help me find this feature 

Hi , I’m searching how to find the names of the winners in a poll.When they create their name and answered the polls how do you see the evolutions of the winners , good answers in a poll?

How do I get the link to share with participants, so that they can join on the live quiz?

Hi Community,I previously had a paid account registered under the email address of my former employer, but I no longer have access to it. I'm currently using a new email and would like to transfer my paid subscription to this account.Could you please advise me on the best way to transfer or recover my subscription under my current email address?Any support or guidance would be greatly appreciated.Best regards,

Hello!My sorority chapter is required to have in person secret ballot voting for any changes to our Bylaws. How would we setup this template? Any recommended suggestions will be appreciated. Thanks.Audience will need to see the followingCurrent Wording:Proposed Wording:If approved will read: Audience will need to select one option for below and results need to be viewed immediatelyYes, I approve amendmentNo, I reject this amendmentAbstain 

Hi, hope you are doing well. We would like to know all Slido's domains involved in participant journey as we want them to be added to our internal whitelist. Can you help us with that?

Has anyone used a Slido survey in a meeting and pulled the information into a Smartsheet to analyze the results? 

I am moderating a Slido, but can’t log in on my iPad.  I can log in on my workstation.

Can I set the answer in a bar graph to be different colors in the results?

I have engage plan, however for my next 3 events i need more capacity for participants.almost double. do i need to upgrade for the professional plan or is there another way?

I can see that the feature has not been available previously, but am I lucky that it is available now? 

Hi Slido, We would like to hide everything apart from the Live Video stream,We have switched back to the old interface and disabled polls, but the right hand pane just says ‘There is no live interaction at the moment.’ - can we remove this pane altogether just leaving the video stream? ThanksAdrian

Can the organizer of a question series on slido see my IP address or the location from which I answer?

For a couple of months now all my old Events have been resetting their status i.e. they become “Active & Upcoming”.  Even though I persist in changing the activity dates, the October, December and January events keep re-initialising and become Active! It’s not mission-critical, it’s not stopping Slido from functioning otherwise… but it’s really vexing me as a ‘detail guy’ 🙄 … Please tell me ...how can I stop this torture?  😮