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First time Slido user here, please be gentle.I have paid the one-time Engage Plan to use in a Slido event, it did load at first but I cannot see it anymore. My account has reverted back to Basic. I have the Slido event “EMEA Procurement Team Meeting Oct25” created but my account asks me to pay anew. Help please? Thanks

Hello, I'd like to ask you about the Slido authorityWhen I shared the link with the researcher, I would like to ask if the speaker who received the link can access and use it in administrator mode.

Hey there! Is there a way to generate a ranking question from the top word cloud responses automatically?

THe minimum timer for questions in Quizz mode is 10 seconds, however, I would like to change it to 5 seconds so how can i do this please?

Hello everyone,I have purchased the one-time professional plan.I will be hosting an event and plan to use Slido for an ice-breaker quiz.  Is there a way to play a video at the end of each question (after the correct answer is revealed)?  I need to play a different (already recorded) video at the end of each question.  I hope this makes sense :)  Thank you!

I’m looking to host a simple survey with a live audience and key people vote on their phones in a meeting. I’d like results to show in a screen likely casted from my phone. How best to do this? I’ll ask 15 questions mostly multiple choice or yes / no?

How can I change the text in the input field? In the German version, it says ‘Enter your answer...’, but I would like to change this to ‘Enter your question...’.

Hello, I have a 5 day event. I just got the 7 day one time professional plan. Each day has 1 presentation prepared. Each day has some polls and cloudwords, etc. However, I am now encountering an issue because i can only customise the background of the slido in 1 presentation only, meaning that only 1 presentation is under the professional one-time. 

I have the status Owner in our Slido for my company, but when I try to manage the members in the tab Team, when I click on the 3 dots, I don’t have the possibility to remove a member. How can I do that?Have a nice day!

HelloI've subscribed to your platform but I'm struggling to make it work for what I need to. We're hosting a launch party next week where delegates, at their leisure, will fill in a few poll questions. As far as I can see with this software this isn't possible. The only options are to have one question that everyone answers and then I manually move it onto the next question. This structure won't work for us. What I need to do is to have users, at their own pace, be able to answer all the questions. Is that possible?

Hi 👋🏻 I’m looking to add another layer of anonymity to my company’s Slido. I am the Owner. If we create an email alias that redirects to every employee, could everyone in my company just login with that (vs. their personal work email) to engage with our Q&As, Surveys, etc.? Backstory: We are focusing on addressing some pretty heavy topics over the coming weeks, and some employees are concerned that if they use their work emails to participate in a Q&A or Poll, then it’s not really anonymous. I’ve shared screen shots of the Analytics Owner View, for transparency, but I’d like to add another layer to ensure folks are comfortable. If the alias option isn’t feasible, any other ideas?

I am running an event and have integrated Slido into my Powerpoint presentation.  When it gets to the Q&A I want to have an admin person control which questions are visibile from a separate iPad.  They won’t be controling the show just moderating which questions get displayed.  Is that doable?

Hi there. We use Slido polling and Q&A during our Webex meetings. When using Webex breakout rooms, we’ve encountered an issue where the Slido sidebar disappears for participants after returning from breakout rooms. Is there a way to keep Slido visible throughout the meeting? Thanks

When hosting a quiz or presenting an award, incorporating sound effects can help make the event more engaging and enjoyable. Is there any sound effect for Presenter mode?

To keep using Slido in PowerPoint, please update the Slido app via slido.com/powerpoint. I am getting this on my ppt , when i follow link, nothing… please help in crunch time

Dear all,Can surveys can be created without linking them to an ‘event’? I believe you can, but it’s not clear from the available Q&A.Could you confirm if the following 4 points are possible.create surveys and polls that are not linked to any ‘events’ create surveys that users can complete in their own time, i.e. not in a live SLIDO session create polls that users can complete in their own time, i.e. not in a live SLIDO session create polls where multiple poll questions can be sent to users in their own time, i.e. not in a live SLIDO sessionThanks and kind regards,James

Hello Slido team,I created a poll, and the system only allowed me to save it until 9/24/25 however, my meeting takes place on 9/26/25. Could you please help me with extending the poll use until 9/26/25? Thank you so much for your support!

We have already set the Slido poll in the Powerpoint. The presenter wants to change the order of the slides. Will the Slido quiz move with the slide easily or does it affect the functionality of the Slido quiz?

Can I use slido in a live environment to select me 3 prize winners at random from a pre-submitted list ?   

I have registered and made 8 questions for my meeting tomorrow. When I “start presenting” the browser window opened and the questions and QR code appeared on the screen. That works fine since I can just share my screen. But I am not sure how to get to the next question?Do I switch tabs while sharing?Will there be a new QR code for the team to click with each question?  Can I just advance to the next question? I cant see how to do that? 

Dear Slido Team,I would like to cancel my ENGAGE subscription (valid until March 19, 2026) and request a full refund in accordance with your 30-day money-back guarantee.I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side.Thank you in advance! Best regards!  

Require an experienced Slido consultant for enterprise training and advanced setup. Our organization is implementing Slido across multiple departments and need someone who can provide comprehensive training on integrations (PowerPoint, Teams, Webex), custom branding, and advanced features. Looking for 1-2 weeks of consulting to get our teams up to speed with best practices for interactive presentations and event management

Hi,  I have created a session for Practical Strategies, we have another user that has created their own session on their own account (titled practical strategies presentation) which I have access for, can I get this to show under the Practical Strategies QR code?

Hi there; I have tried multiple times to add our company logo to our Slido presentation and for some reason it keeps giving me an error. I am using the proper format i.e. jpg, png and staying above 300 pixels. Any suggestions/ 

If I am hosting a meeting in Zoom, am I able to vote in the poll I am presenting?