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I have created slides under a different plan/organization. the plan expired and now I have bought again the engaged plan, however, the slidos disappeared. How can I regain those slidos?Thanks for your support. best, Martin 

How can I change the font of the question?

Good evening I created a quiz in SLIDO. When trying to join by scanning the QR code or submitting the code, we get this error (for multiple people en multiple devices - phone & laptop). “TypeError: Cannot read properties of undefined (reading 'length')”  How can we solve this? We need to use it tomorrow morning. Thanks! Kind regards,Kaat

For an event, we need to organize two Slidos to be launched in two separate rooms. I won’t be available that day, so we’ll only have one Slido account accessible. Is it possible to run two Slidos simultaneously on a single account? If so, how should we proceed?

Any help or guidance would be appreciated. Thank you!

Hi,I would like to use a Slido poll and Q&A session again - reopening the polls that have already been answered.Can I do this?It seems that I can change the start and end date to my new dates, but I don’t want anything to go wrong in my live session with 50 participants so I just want to confirm this is ok?ie. I set the date for my first Slido from 1 Sept - 3 Sept. I now want to run the same session for those who were unable to attend the first. I have updated the dates in the Slido to 8 Sept - 10 Sept. It has worked, but will something go wrong during the live session on the 10th!!!???I am on an Engage price plan. Happy to pay for the extra session, but would like to reopen the last one I used as I explained above.

I wanted to check whether it's possible to add external users or guest email addresses to help manage and collaborate on Slido sessions.At the moment, I'm able to add my colleagues as co-hosts without any issues. However, when I try to add external email addresses, they appear as "guests," and upon receiving the invite, they're prompted to sign in via Webex—without being granted access to manage the session.Is there a specific license or setting required to allow external guests to co-host or manage Slidos? Any clarification on what’s supported under our current setup would be greatly appreciated.

I was just wondering if there is a way to format text inside the slido questions.  For example, if I’d like something to appear as bolded and underlined, is there a way to do this?Thanks in advance!

I created two slidos for one event and paid for one time only professionalWe have up to 700 users for one slido. according to Slido I can only activate 1 slido for one time only professional option. Then If I want to active both of my slidos, do I need to pay twice? The slido need to be activated in same day. 

HelloWe usually use the professional one-time plan. We purchased it for a scheduled event in two days but now, we don’t use it. What do we need to do to cancel the plan and get the money back?Thanks for your help!Nadja B.

Can we use a non multiple choice question? I still need the leaderboard to update but the quiz masters want non multiple choice answers.

Hi, with a free account, can I access and download data collected with a poll performed through power point at an event?thanks

Hi, I created a quiz and poll and want to know if I can share it with someone else in my department so they can use it? It’s not to collaborate but for them to use as their own.

How does slido calculate leaderboard - example - 3 persons answered 3 question properly, time presented in leaderboard is the same for all 3 persons? How 1st, 2nd, 3rd place is calculated even leaderboard presents the same scoring + time (minutes + seconds) the same for all?

Can you answer quiz questions in Slido anonymously?

How to deactivate a slido poll after an event? Our poll is still showing as active, but we need to freeze the results. This seems like it should be a no-brainer, as it should be easy enough to provide the option to select a button  to activate and deactivate a poll, question, etc.

Is back ground Music is available in Slido during conduction of quiz?

I have set up a full training course with Slido events. I now want to reproduce each Slido event with the same polls to redeliver the course, but keep the original slidos. I feel that this should be easy, but can’t see how to do it. Any help is appreciated.

Is there an option to have an ongoing (longer than 5 days) poll or survey?

We love using Slido for online learning with school children. However the word cloud feature has been problematic as we can’t find a moderation option before an answer appears on the screen.Is there anything that can be done to help with this? Our young people may not submit profanities, but they may type in silly things. Once one silly answer appears on the screen it diminishes the quality of Slido. We can use Q/A which does have moderation, but we really like the functionality of the word cloud for single word answers.  Thanks! 

Hello, is it possible to use dependencies for questions?  For example, if the respondent answers Question 1 with A, they go to Question 2; but if they answer B, they skip to Question 3.

Can I track participants answers by name of participant?  Do I need the professional version to do this?

Hello everyone, I would like to know if i can extend a poll and Q&A after the end date and if i can, how and for free or i would pay and can I extend it more than once?

Hello guys, I have a technical problem logging in to Slido.com using my WebEx account. Since the 07/16/2025, the login is running on an error or the login and authorization process is repeated in a continuous loop without entering the Slido environment. The browser is Windows Edge and Windows 11 version is installed on the laptop. I have also tried to restart the laptop and clear the cache. All without success.Does anyone have an idea what this might be because of?Thanks a lot and many greetings!

how do I increase the time allowed to answer multiple choice questions