Solved

Been using slido without problems for a few years. In the last week it keeps telling me I’m offline or logged out when I get to the slido slide in powerpoint presentation. I am neither offline or logged out. Definitely not offline as all other programmes are fine. I’ve tried logging out of slido and logging back in, then sometimes it works, sometimes not. I’ve uninstalled slido for powerpoint and reinstalled, so definitely on latest version.Last night whilst presenting a slidedeck, it looked fine before I started, but when I get to the question, it said on the participants phone that there was no active polls. I had to make do without slido for the presentation.This morning I have started a new slido from scratch (rather than duplicate) but it is still doing it. I have another session this evening and I need this to work or I’ll quickly have to set up a mentimeter.Any help gratefully recieved 

We have an environment where instructors build out their Powerpoint presentations including Slido questions and polls.  They then go to various classrooms which each have a pre-configured MacOS device using a generic account that is configured to auto-login.  Configuration is managed by Jamf.  When they launch Powerpoint, Slido prompts them to log in, which requires multiple steps as they must go through the Log in with Webex workflow.  This is problematic, especially if they are coming in after another session that went right up to the scheduled time, or even over the scheduled time. Is there a way to configure these devices to be logged into the Slido Add-in with a generic account that is either shared between all rooms or individual for each room? Is there a way to have this login happen programmatically, so that if the session cookie expires or any other timeout is reached, it can be logged back in either by recurring Jamf policy or a Self Service+ triggered policy?  We have alread

I’m wondering if there is a way to integrate Slido into Keynote?

Hi allI updated Slido for Powerpoint to version to v1.22.0.7725 this morning but it then Slido refused to open at all which was incredibly frustrating as I had an online lecture which used Slido throughout. (Home computer running Windows 10 and Powerpoint then sharing the window in Teams). I had to keep switching to the present mode in a Chrome tab to make use of the features which completely defeats the point of having Slido in the first place.I have uninstalled, reinstalled, tried the admin version with no success. It appears Slido for Windows is not loading up in COM Add-ins and unchecks itself / there is a run time error. I have repaired and reinstalled .NET frameworks. Nothing is working.I have just checked my laptop (Windows 11) and Slido works fine on there but I have declined the update so far. Can I have a link for the previous version whjch I can use on my desktop please?I have never had an issue with Slido not working before and need it as I present frequently as a universit

Hi,Two questions:Can you ask a question and in real time see responses by attendee persona? For example, if you’re having an event with 2 customer types -- let’s call them apples and oranges -- can you view results as they come in a color coded way or tagged in some way to see how apples respond and how oranges respond? I’d like to ask this question: You have $100 to spread across 5 topics. How would you spread the money? What type of question format would I choose to do this, if Slido can do this at all? It’s more than pure prioritization.

Our questions were set to anonymous but I need to identify who raised one - how can I do this?

Hi I'm one of the organizers of Watch Party Around India 2026, a volunteer-led initiative bringing together Apple developer communities across India for WWDC.This year, we're expecting around 600+ attendees across 10 cities, and we're looking for a platform to run a live quiz simultaneously across all locations.We're a community-run, non-profit event, so budget is extremely limited. Before we explore building our own solution, I wanted to check if Slido offers any community, open-source, or non-profit event sponsorships/licenses for initiatives like ours.Would love to connect with the right person from the Slido team if such opportunities exist.Event: https://watchpartyaroundindia.com/Thank you! 🙏Nayyan MujadiyaSwift Bengaluru / Watch Party Around India

Hello,I have a staff here at our company that have gotten prompted by Slido to update their Slido version in Powerpoint and when they do that it no longer works or shows in the tool bar of Powerpoint.  They are running Office, Powerpoint 2016.  16.0.4266.1001.  The Slido plug in shows up under the File menu, Options and Add-ins as an Inactive Application Add-in and I can’t seem to get it to activate. I am wondering if I can install an older version again to get them back up and running or is there a better way to fix this?Thank you,Brent

Microsoft PowerPower recently published an update that makes it no longer compatible with the Slido Add-in.  I have uninstalled, reinstalled, reactive manually and nothing works.  What is being done to resolve this capability issue?

I’m using Slido in MS Powerpoiont. I received and update (SlidoSetup_v1.22.1.7801) and now the add-in won’t load. HELP! 

Are Slido questions truly anonymous if they post anonymously? We have someone who keeps asking odd questions and would like to address them one to one.

How can we have names associated with each person’s answer? 

Hello! I need to assign a co-host to more than one slido for an event. But each time I add them to one slido, they lose access to the other one. Can anyone help?

Hello, my current plan is Engage and I would like to cancel my subscription. Could you please help me with this? Thank you!

Dear Slido Team,  I would like to cancel my ENGAGE subscription (valid until June 4, 2026). Thank you in advance!     Best regards!

If we designate someone as a co-host in our session, they will have access to our Slido (they can launch it in their own session). How long will the co-host have access to that Slido? Does it expire after a certain period, or do they retain access indefinitely? All of our instructors need access to our pre-made polls. We can no longer upload polls, so how can I make the poll once and share it with all other instructors (non-admin) who do not have access to organizational slides? 

Hello:  First time Slide user here.  I’m trying to send out via email the Slido poll to accumulate preliminary results...AND, then do a Live presentation for those attending the event.  When I just tried to send myself the link, I could only get one question to show.  Or, it gave me the message, “there are no live events.”   

Hi there, I noticed you are scrapping Slido Switcher, so I have a question regarding the integrated Powerpoint for Slido, which I’ve not really used.I have a Mac and prepare all slides using the Powerpoint app. I have the Slido integration for that, so I’m happy to prepare slides that way.However, before our events, we are often advised to send the slides to the venue, and run the slides using the venue’s laptop (usually a PC). My question is, will Slido work for me, using the integration on a new device, having prepared slides as above. Do I need to download the integration tool on the venue’s Powerpoint app for it to work {which I often cannot do, as there’s IT admins involved in downloading new things to a laptop and the laptop will not belong to me)?Thanks,

what level of detail is available with a paid tier.   I can get a list of individual responses to a ranking poll?

I cloned a meeting from 2025 and now the Welcome message for the meeting is showing last year’s details and not the details that I updated in the settings. Please help, my meeting is today and I don’t want to confuse our guests

Can I use the same QR code for different poll, quiz, and survey during our two days event?

Seems like the slido is allowing for only up to 7 days for a slido, suppose an Enterprise license should allow for more. 

I am running a survey with multiple questions.  One of them uses the “ranking” template.  When I am viewing preliminary results, I see 0.56, 0.37, 0.07.  How can I change the view format to percentages?Thank you!

Hi Slido Support, I created an event under my Basic/personal workspace, but I also have a Professional organization under the same account. Is it possible to move/migrate the existing event to the Professional organization without changing the current event link and QR code? Thank you!

I have a single event that I anticipate being more than 200 people, but less than 1000 in attendance. Is there any way to do a single event rate for closer to 500 people?