Ask the Community

We are using the same quiz for 4 different groups.  How can I delete the votes from the previous groups, so they don’t carry forward and the leaderboard starts fresh?

Originally using the free version of slido, now there is a need to upgrade to engage. If I purchase a one-time plan for engage, can I upgrade the old event directly, or is it limited to a new event? thanks

How do I share the results of the polls with others who attended my presentation? 

why when i type “EL” in word cloud, it can’t show on board,what problem about this word? 

Can i use Slido with Google Meet ?

Hi. My organization has updated to the latest chrome browser (132) whereas slido seems to run on an older chrome browser 128. This is the reason slido is not working now in our PPTs where it was earlier used. How this can be resolved so that I can continue using slido in my PPT?

I plan to use Slido in a live meeting session that will include display of various Slido elements and outcomes. Some will be included in powerpoint, while others will be impromptu. What are some of the tips and tricks for new Slido administrators to use to ensure a smooth meeting experience between live presentation content, Slido elements and displaying results to that same live audience? Do you use multiple computers or displays? How do you ensure projection of intended Slido information and not administrative content / screens? Assume that the projected Slido content will come from a laptop hooked up to projection via HDMI. I’m concerned that when the admin selects ‘present’, the screen control changes on the host laptop so administration functions are no longer available. I’m concerned about ‘administration’ and ‘presentation’ from a single laptop isn’t clean as I don’t want the audience to see administration items and content.

I use the same Slido for two fortnightly meetings (for different regions) which run back to back and I accidentally cleared the poll results for the first meeting before downloading the analytics and running the second meeting. Is there a way to get the first set of results back to download the responses?

If anyone in the Teams meeting doesn’t have the Slido App allowed and they attempt to vote on a slido poll link from the chat they get kicked out of the meeting. Is there a reason why it kicks them off the meeting?

How do I switch between accounts? 

Hello, dobrý deň, I am using new email in my work so I need to change it in login on Slido.We are using slido on our conferences for Youth.How can change may login email?Thank you for your help.Marcel RypakSlovakia, Zilina

If someone logs in to Slido as a Webex organization member and creates links and QR codes to share with participants in Zoom, what is the participant limit? I’ve found that 5,000 people can participate in Webex Slido quizzes, but does that change if using Zoom instead of Webex? 

Hello,I would like to inquire whether it is possible to restrict access to a Slido meeting to a specific IP address or a range of subnet IPs. Our organization is considering using Slido for an upcoming event, and we would like to ensure that only participants from our network can join.Could you please provide information on whether this feature is available and how it can be configured?

Hello,I have a requirement for a quiz, I think a survey would be best. Here is what I need:A self-paced quiz for 100 people. 100 questions, with 2 rounds of 50 questions. They will need to access only the 1st 50, then have a break. Then they will answer the 2nd 50. We don’t want the players to know their score after the first round. Easily identify a winner after all 100 questions have been answered. All questions will be multiple choice with 5 options.  Can images be added to multiple-choice questions?Can a survey do this? I only have a basic plan so I cannot test. Thank you in advance- Adam

Hi, we are running a conference soon. We would like to use Slido for the interactive sessions. There will be two sessions running concurrently in different rooms. What would be the approach in this instance? Create two Slido ‘events’ for each room and then use the multi room feature for the different sessions? Or would another approach work better? I look forward to hearing from you. 

I created a survey, and it has dates of Jan1, 2025 through March 31, 2025.  It shows as “Active” on the home page.  But when users try to participate and fill out the questions, after entering their names and accepting terms, they see a screen that says, “There are no active polls at this moment.”Please help.  :) 

Hi - I am trying to add the slido plug-in but when I login to grant access there is no email being sent to authenticate access.   

Hi there I accidentally deleted my Slido results from last year. Are you able to help me recover them?  Thank you  

Would it be possible to arrange a call to discuss how we could use Sli.do across our web page?

I requested access from the slido owner (which is me) to connect it with my powerpoint presentation, but I never received email to approve this request. So I cannot move on. I tried it already multiple times, still the same result.  

I cannot find my old slido surveys from last year

Hi. I created an event and am using slido to collect information about people who will be attending. When they use the QR code, it takes them into the event / poll. But when they use the code it says “Sorry, there is no such slido active right now”. I’ve set the slido dates to be active from Jan 19th to Jan 28th, but the problem persists. They’re entering the code correctly because I’m doing the same on my cell phone.

I would like a question where participants can divide percentages over a number of given answer options, with a total of 100%. For example, they can indicate how much of the day they are involved in: a sleeping b moving c sitting. It is actually a kind of ranking question, but specified in percentages. Is it true that this is not yet possible in Slido?

Hi when I review my results for a ranking poll there’s a number beside each one, what does that represent please ? numbers like 1.51, 1.31, .82 etc the total adds up to 9.79 which isn’t relevant to anything. There are 11 options in the ranking poll, 73 people participated. Can anyone advise > thanks 

Hello Slido, I am unable to create the word cloud quiz on SLIDO webpage. The example page (below snapshot) is not visible to me. Kindly help me to create the word cloud urgently. Thankyou!