Community Questions

Hello, I’m attempting to sign up with my students email. When I attempt to verify immediatly  after recieving the email I get“The link is no longer valid. Please go to our pricing page and try again.“ What should I do?

I am having issues with slido as it keeps saying my membership is about to expire (which it is but not for 34 days). This is stopping slido from working within powerpoint presentations. Help please!

Can Slido be used to create QR Codes for purposes beyond Slido interactions - such as creating QR Code to link to a webpage or a survey external to Slido?

Hi, I have added the add-on and extension from Google store. However, there is no option on the menu for extensions and add-on when I go to use it on Google Slides, nowhere to be found. Very frustating. Any tips? Thank youu!  

Will the Audience Q&A for the engage package allow the Q&A to remain open longer than one week for constant feedback and Q&A?

I started using Slido for my presentation that is being delivered this week. I have a name for the presentation integrated into my Powerpoint software. I then paid for an “Engage” plan. I tried to log in with this new plan to expand the number of slido’s I could make for the presentation and I cannot do it. It seems to only allow me a limited number of exercise types--which it limited me to before. HELP!

 Please I need help in restoring my Slido content. Thankfully I have seen posts that one can recover the content - just sent a message to Slido support team. What is the timeframe for recovery please?    

When I go to my Powerpoint, it says “No access to the slido account” even though it shows the correct email. “Request access” from owner--but I AM the owner! “No access to this slidoRequest access from the slido owner or switch to an account with access.Learn moreRequest was sentYou'll get an email once the owner approves your request.” I did not get a request to give myself access. HELP!

I built a quiz via Slido and integrated it into my PowerPoint presentation. I shared that presentation via Zoom and there was a significant delay (15-20 sec) when advancing slides to the next question. There was normal advancement from the question to the display of how the group answered and then to the correct answer. But when I clicked to advance to the next question there would be the signficant lag. Should I have been doing something differently? Should I have built the slido quiz into Zoom instead of PPT?

We have a senior leader session coming up, where they will be brainstorming options to improve efficiency options, and gauge the financial benefit e.g in £’s.My manager was wondering if Slido has the capability to allow these figures to be submitted in a poll type, and calculated as they arrive in?I am not sure it can, since it doesn’t interface with Excel, but thought it worth asking. Thanks

Hi, I want to modify my quiz in a way that it doesn’t show the correct answers. How can i do this?

We have about 100 participants but they all use the same tablet. But after one user has done the survey, the next one starts at the end of the survey so i guess it’s still the first user.I want to be able to do the same survey on the same tablet over and over again .I wrote a vb.net program where the user logs in and then he can open the survey in a browser window .After he’s finished the next user logs into the program and so on.The user on the laptop itself stays the same .How can i solve this?

Slido button is not displayed on PowerPointPP version:  Microsoft Office Professional Plus 2019Slido license:   A single event for 1000 attendeesThe add-in seems to be active, see screenshot -- but the Slido button does not appearAny idea how to fix this? 

Hello, is it possible to use dependencies for questions?  For example, if the respondent answers Question 1 with A, they go to Question 2; but if they answer B, they skip to Question 3.

I want my options to stay in the same order, but Slido automatically brings winning options to the top. 

Is it possible to sign up for an affiliate account?

We were having activity this morning and for the final part every participants scanned the QR code to enter the vote but fail. We postponed this part later but cannot find a solution to solve this problem out.  

Is there a way to create a poll where I list a set of options to the audience, and I give them 100 points (the value is arbitrary) that they can assign to them in terms of what is important? They could assign all 100 to a single item, or spread them out among a few, etc.

I have two questions.1. For free version quizzes, how many quizzes can I make in a row?2. Recently, the interface of Slido has changed, the 'next button' did not work and I had a problem of putting a time limit on it. Is it related to the free version?

Is it possible to create a rating question from 0-10 or would this have to be a text based question?

Hello there, is it possible to prepare a quiz, and run it several times a day? It would be still the same quiz.We plan to use it on a 5 day conference so we assume it should run 10 times every day. My second question is, are we able to automate the start of quizzes (any API or such)?  Thanks in advance. Adam

I am a Canadian customer. When I log into my account and look at my renewal fee of $300, is that in US or Canadian dollars, please?

I would like to create a poll and have the last question show up only if they answer yes/no to the previous question. Is that possible? TIA

Is Slido free?

Dear Slido Administrator,Thank you always for your support.We have noticed that parts of the participant page on Slido are being displayed in Korean.The language setting on the administrator page is set to Japanese.Specifically, the “Send” buttons in areas such as Q&A and Chat are shown in Korean, and the “Polls” tab at the top of the page is also consistently displayed in Korean.We have tried setting up a different event page, changing the language settings, and logging in from a different device, but the same issue occurs in all cases.Could you please advise us on how to resolve this?Or is this a temporary bug?As we plan to use the platform for a large event with over 1,000 attendees at the end of May, we would greatly appreciate a prompt resolution of this issue.Thank you in advance for your assistance.