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Can't find what you're looking for in our knowledge base? Need help with designing your next meeting or event? Ask away!

  • 680 Posts
  • 1,401 Replies
680 Posts
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RDAKPNew Participant
asked in Community questions
Signing in not working

I am in the slido presentation and its asking me to sign in or switch accounts. Im already signed in.  Either choice is not working.  I want to sign into my own account but it keeps rejecting me and its not going anywhere

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Carly from Slido
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Bo ClarkeNew Participant
asked in Community questions
How many polls can I use with the basic plan? And can I have two presentations in one day with 100 participants each?

With basic - it says only 3 polls per event.  So does that mean after 3 Slido slides I can’t use it anymore unless I upgrade to the next level?  Silly question, but I’ll ask anyway - each presentation you run you can have up to 100 participants (if you’re on basic)?  So if I have two presentations in a day - each could have up to 100 participants is that true?  

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Joel at Slido
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GopinathNew Participant
asked in Community questions
getting network error while presenting in slido in v1.12.0.5522

 

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Ondrej from Slido
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MO32New Participant
asked in Community questions
USB and Slido

I am using Slido and the organization does not allow computers on their system. Can Slido work from a USB?

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Ondrej from Slido
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ArtNew Participant
asked in Community questions
Setting up multiple rooms for 10 rooms and 100 sessions

Hello .We are considering the Professional plan for a one-time event, utilizing the multiple-room slido feature embedded into PowerPoint.We have 10 physical rooms with 10 laptops.   We have 100 PowerPoint Presentations (sessions) over the course of the event.Questions:How many "slido rooms" do we need to create? (100?  1 for each session?)Can the 10 laptops use the same slido logon information to activate slido? (single account holder) I was just on working an event with 6 separate rooms using slido embedded into PowerPoint, and they had to have 6 individual Slido account holders to login on those separate laptops in order to make it work. Maybe it was setup incorrectly. Thank you for the help. Art 

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Ondrej from Slido
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ASabnisNew Participant
asked in Community questions
Chrome keeps making me reset my Slido password

I’m using Chrome on a Mac. Every time I try logging into Slido, it forces me to reset my password. I have cleared cache (for all time) and it still makes me reset. I can log in using Incognito in Chrome, and I can log in on Safari. Still, Chrome is my default browser and I cannot use this integration properly unless I change my default browser permanently.

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Ondrej from Slido
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ayamuduaNew Participant
asked in Community questions
How do I set up Q & A so that people asking questions can direct the question to a specific panelists? I dont seem to figure out how to accomplish this.

How do I set up Q & A so that people asking questions can direct the question to a specific panelists? I dont seem to figure out how to accomplish this. 

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chris.auzenneNew Participant
asked in Community questions
If I turn off anonymous Q&A questions, what identifying information will I see?

Are users forced to enter a name? Verify with an email?

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Carly from Slido
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brent7269New Participant
asked in Community questions
expired survey results

i have just gone to look at an expired survey and the results have disappeared. can i get these back

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Carly from Slido
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amartens114New Participant
asked in Community questions
Android User Issues

We were testing our event and noticed that android users were having trouble participating during the quiz. Is there anyone who has had the same issue and is there anything we can do to prevent this from happening? 

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Carly from Slido
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bne.receptionNew Participant
asked in Community questions
Professional Plan Not Applied to Events

We’ve paid for a Professional Subscription, but I cannot apply it to an already created event. Creating a new event is not an option since all settings are already configured for ongoing events. Could you please advise as soon as possible on how I can apply this plan to the upcoming event? Thank you.

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Carly from Slido
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Jia SenNew Participant
asked in Community questions
Break the questions into few sections in Survey

Hi, I’m wondering if Slido can break the questions into few sections. I’m planning the group the questions accordingly with the title for a clear and organized survey.  

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Ondrej from Slido
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t.rex62694
asked in Community questions
Is my Slido question actually anonymous?

Will administrators within my company know who the question asker is regardless of whether they ask anonymously or with their name attached? Or is the Q&A truly anonymous?

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Ondrej from Slido
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KervNew Participant
asked in Community questions
Combining word clouds from different questionnaires

Hi there, we’ve recently run a series of roadshows in our company across sites asking the same questions at each. We’d like to combine a number of word clouds so we can see what the whole company is saying. Is there a way to combine word clouds?

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Ondrej from Slido
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JKettelsNew Participant
asked in Community questions
Multiple surveys, one QR code

HiI want to use Slido during a consumer panel. I want to ask a series of questions (as a survey) at the beginning of the discussion and then ask specific questions at certain times during the discussion - so three separate questions. How do I do this using the same QR code as I don’t want to confuse the audience?  Thanks

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Ondrej from Slido
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AlwaysBeAdvisingNew Participant
asked in Community questions
Collect questions from your audience

Hey there,I’m a fairly new user and I’m struggling a bit with setting up a slido. I want my audience to submit their own questions, but I’m not sure which poll to choose for that. What I’ve done so far is choose the Open Text poll and just ask for people to submit their questions. Is that the best way? Or am I missing something? I don’t want a multiple choice.

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Vincent Moine
Vincent MoineNew Participant
asked in Community questions
Hide questions from other participant

Hello,In the participant mode (participant interface), is it possible to hide questions from other participant ? 

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Vincent Moine
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GiovannaNew Participant
asked in Community questions
Print not yet answered survey

Hi!I would like to be able to print my survey before I let participants answer it. This is so that I can discuss it with my client. I do not want to directly include this client as a collaborator in slido, but I do want to give an idea of ​​what it will look like. Is that possible?Thanx!

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bhill2New Participant
asked in Community questions
Time Zone & Analytics

There is a date and time on my survey data when I export the “Joined Participants” analytics and I do not know what time zone it is. Does anyone know what time zone pulls on this report information?

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Ondrej from Slido
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KelseyOParticipating Frequently
asked in Community questions
Add more questions to a survey?

Hey everyone,I tried to create a survey, but struggled to add more than one question. Isn’t a survey supposed to be multiple questions or polls presented together? Have I missed something? How do I add more questions to a Slido survey? Sorry if it’s obvious 🤷

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HTS-SalesNew Participant
asked in Community questions
I don't want a quiz timer

Hey,Is there any way to not have a timer in a Slido quiz? Or is it just built that way? I’d like to not have any time limit, but the time always runs out. I want people to have as much time as they want. Is this possible at all?

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MarionMDNew Participant
asked in Community questions
Export questions gives empty XLSX

HelloSome of our users, including myself, get empty Excel sheets when exporting questions.  What causes this and can we do anything about it?Regards, Marion

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Carly from Slido
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simon.schneebeliNew Participant
asked in Community questions
How to create a competition quiz for a conference

We are organising a conference. During the break, we would like to invite people to participate in a quiz with a couple of questions, and someone with the most correct answers will get a reward.So far, I haven’t been able to configure this in slido so that it fulfills our requirements:What I can do: Leaderboard at the end: Possible No timer per question (they have 30 minutes to answer the whole quiz): Possible. What I couldn’t figure out yet: Participants should be able to go through the quiz at their own pace, from one question to another Participants should be able to go forward and backward through the quiz, submitting the final answer only at the end. Does anyone know if it’s possible to do that with slido, and if yes, how I configure this properly?I know I can create a “survey”, but that doesn’t allow to auto-correct the answers, nor does it include the leaderboard at the end. 

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MelaGauNew Participant
asked in Community questions
Duplicate polls into different rooms

I am planning to have different groups answering simultaneously the same poll. To set up my rooms, can I just duplicate the polls in the different groups ? I haven’t found the way. I have to recreate my polls in each room. 

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EHsuNew Participant
asked in Community questions
Link to poll shared but not accessible in advance, joining source analytics

Hi Community,We run a conference with multiple concurrent stages that may have interaction.When I set up the polls for each stage, and enter the direct link (not the generic event Slido link) to our event app, and this allows participants to access at any time, rather than at set poll date/time or after we activate.Am I setting this up wrong?I need to set up and share the links via our event app in advance, but I do not want participants to be able to join/answer before each session takes place.The other question is, in the analytics, where can I find source of participants who either joined by scanning the Slido qr code, or if they joined via the link shared on our event app? Best,

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