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Can't find what you're looking for in our knowledge base? Need help with designing your next meeting or event? Ask away!

  • 633 Posts
  • 1,261 Replies
633 Posts
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Elaine FiddesNew Participant
asked in Community questions
Multiple users

Hello, Are we able to open multiple meetings with users logged in with the same credentials at the same time? How is this done and can it be done, or is it a single access point? Thanks 

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Ondrej from Slido
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Sherry L.New Participant
asked in Community questions
I don't have the option to have the Leaderboard Displayed

Hi, I have been trying to get the leaderboard displayed but there is no option regarding the leaderboard at all when I created the quiz. How can I find that leaderboard display option? Thank you!

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Ondrej from Slido
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Soona parkNew Participant
asked in Community questions
One time Professional - 7 Days duration

I recently purchased a one-time Professional Plan for an event on December 13, and today is December 5, which is more than 7 days before the event.However, it appears that a Slido I was previously working on under the Basic Plan has already been activated with the Professional Plan.If I change the duration of this Slido to a single day, specifically December 13, will I still be able to use it under the Professional Plan conditions? I need access to the polling feature, and the expected number of participants is between 700 and 1,000. Or should I delete this Slido and create a new one? If I do, will the Professional Plan apply to the new Slido?Additionally, I need to download the QR code in advance for printing. Will this be possible as well?

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Ondrej from Slido
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Academy for Health InnovationNew Participant
asked in Community questions
Loss of Data

Please help with advising me on how to recover lost data on slido.

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Ondrej from Slido
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Soona parkNew Participant
asked in Community questions
Quick Assistance Please

hi- i have just upgraded my plan to  one-off plan professional for our upcoming event on Dec 13, next week. Unfortunatelly, it seems like the slido i’ve been working on under Basic plan got activated somehow, which means that i won’t be able to use this slido on Dec 13, becuase i understand that under One-off Professional plan, i can only use one slido which only last for 7 day.  Could you please fix this?  

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Ondrej from Slido
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Programaçao CVNew Participant
asked in Community questions
Professional Plan

I just purchased a Professional One time Plan, however when I log in and click on my profile it says the (name of my organization)’s organization BASIC. Is the professional not activated?  

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Ondrej from Slido
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lvandaalNew Participant
asked in Community questions
Leaderboard

I have a long quiz. If I show the leaderboard every 3rd question and one at the end. Does each one build on the others so they are accurate results through to the end?

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Ondrej from Slido
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JayneshawcrossNew Participant
asked in Community questions
Move a block of ten quiz questions

I’ve created a quiz which consists of 5 rounds, and I need to reorder the rounds. I can only seem to move questions one at a time - is there a way to select multiple questions and move them all?

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Ondrej from Slido
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Saleh_adNew Participant
asked in Community questions
Creating 2 quizzes at the same presentation

I have an event for 2 days and each day I will run a quiz; when I create the second quiz it continues the numbering of questions from the first quiz and it adds the leaderboard results on the first quiz; how I can separate the second quiz so it has its own question number and its own results? 

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Ondrej from Slido
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jpe-chNew Participant
asked in Community questions
Removing Polls feature from an event?

I have added the Polls feature from the interactions tab (new interface). Finally, I have decided that we will not use polls during this event, so I’d like this feature to be removed for this event.How do I remove the Polls feature in the new interface? In the old one it was easy and obvious, now I cannot retrieve this simple action!

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Joel from Slido
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jpe-chNew Participant
asked in Community questions
How to create a direct link to a survey?

In the old interface, it was possible to create a a direct link to a survey. Is it still possible in the new interface? 

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Joel from Slido
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CTA DRBNew Participant
posted in Community questions
slido

Hello,I want to make sure my slido under the title : guess who the baby is’ will work with no issue on the 5th of December? what are the limits of the participant and responses? 

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Carly from Slido
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Mike MNew Participant
asked in Community questions
Types of questions in quizzes

Can quizzes be made that have non-multiple choice answers? For example, correct or incorrect text answers? Thank you.

631
Joel from Slido
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welracNew Participant
posted in Community questions
Survey visibility

I’m often asked why we can only share individual survey questions and not as an overall survey to all questions in one go?  Can this be done, or is it being considered as a new function?

141
Carly from Slido
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DaWeinNew Participant
asked in Community questions
Where can I find my saved templates?

Hi all, we use templates to create polls and quizzes for webinars. I just logged in after some time and cant find them anymore. Where are they? Thanks so much! 

271
Carly from Slido
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lemona2009New Participant
asked in Community questions
Plan did not upgrade

I have upgraded my plan (one-time Engage plan) and have been charged . Yet each time I try to use the ”paid” features. I am being asked to pay again ….  Any suggestions?

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Carly from Slido
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davHNew Participant
asked in Community questions
Duplicated polls no longer possible since upgraded to professional

HI MyColleague upgraded one of our events to proffessional to allow us to moderate. All the other slidos which are currently active  on our account have also been turned into professional and now they are unable to be duplicated. Why is professional removing the capability to duplicate ?? Thanks

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Carly from Slido
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Stu HarrisNew Participant
asked in Community questions
Lost quiz

I created a quiz which I had trialed successfully. I went to edit some questions today to find it now has the format Q&A (not Quiz) and I can’t change it or locate the questions and answers I entered?

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tomtom04New Participant
asked in Community questions
New slido from previous polls

How can I get access to a list of all my previous polls to select some of them into a newly created slido?

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lily_fowlerNew Participant
asked in Community questions
Accessibility

Hi there,We are working through investigating whether our internal platforms meet our updated Accessibility guidelines and were wanting to gather some more information on Slido’s current status to support the following disabilities? visual impairment hearing impairment learning disabilities cognitive limitations limited motor functions difficulties with speech photosensitivity any combinations of these. Thank you,

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Ondrej from Slido
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DorteNew Participant
asked in Community questions
Is it possible to show a question in a poll on the condition another question is answered first ?

I would like to create a poll and have the last question show up only if they answer yes/no to the previous question. Is that possible? TIA

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Ondrej from Slido
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rathuNew Participant
posted in Community questions
Is there a way I can launch a poll will multiple question in a single launch instead of launching questions one be one ?

Is there a way I can launch a poll with multiple questions in a single launch instead of launching questions one be one?

381
Ondrej from Slido
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Simone LGNew Participant
asked in Community questions
QR Code and One Time. Event

Good Morning.I need to buy a one time event licence starting on December 8th. If I buy it now and set my slido for the week 8th-15th, can I already download the QR code for slidos I create before his start ? I need to print it on this days.Thank you, Have a nice day   

371
Ondrej from Slido
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KHSU-AdamBNew Participant
asked in Community questions
Account deletion - free and licensed under same email address

I have a user that had created a free account and then joined our licensed account.  This user has used the same email address for both.  He has an option when signed into slido.com to change between accounts.  Is there an easy way to delete the free account? Thank you, I did not see this option in the UI.

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Ondrej from Slido
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AnneFrankNew Participant
posted in Community questions
Moderation of Word Clouds and Open Text polls

We love using Slido for online learning with school children however the wordcloud feature has been  problematic as we can’t find a moderation option before an answer appears on the screen.Do others have the same issue.  What is the solution you have found when dealing with young people who will post “inappropriate replies” they may not be profanities some are more silly? We can use Q/A which does have moderation but a lot of work for single word answers and I can’t see a place to ask the question you want the reply to.Once one silly answer appears on the screen it diminishes the quality of slido.FYI we put in a feature request over a year ago for this and it has not been actioned - the new interface is nice but does not fix this problem. 

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Carly from Slido
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