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Community questions

Can't find what you're looking for in our knowledge base? Need help with designing your next meeting or event? Ask away!

  • 576 Questions
  • 1,161 Replies
576 Questions
C
Coach Kim Bond
posted in Community questions
remove slido promo from slide

How do I remove the join slido promo info from my slide? 

161
Carly from Slido
A
A Serle
posted in Community questions
How many Q&A sessions?

How many Q&A sessions can I have active at the same time?

211
Carly from Slido
A
AlanB
asked in Community questions
Reordering Polls

I have created a poll of mainly multiple choice questions however I have had to add an answer option of “Other” on one of the poll questions. I have then generated a new open text poll question so that “Other” can be expanded however when I use the drag icon to move this open text poll question underneath the correct multiple choice question it will not move there, only to the top or the bottom of the poll. Also, the multiple choice questions don’t have the drag icon option. How can I move the open text poll question to sit underneath the relevant multiple choice question?

281
Carly from Slido
J
Justin Giles-Clark
posted in Community questions
Cannot extend event - professional licence

I am trying the extend a recently closed event and it just sits there with a spinning dial.I have logged out and logged back in with no change.Any ideas?

81
Ondrej from Slido
S
Simon Daggett
asked in Community questions
Sharing links to survey participants - create account screen showing vs. join as participant

I’ve created 3 surveys for 3 workshop groups. I want to share each survey to a specific group of individuals. I’ve seen that I can add email addresses to each survey. However I’ve just tested 2 of the surveys sent to different individuals. One was able to add in the survey code number and respond to the survey however the other was presented with just the create an account screen. How do I ensure that those I invite to a survey, that I give the survey code to, can join and participate?

111
Carly from Slido
L
LloydJonesCPR
asked in Community questions
Slido End Date - how to extend or turn off

Hi. I only seem to be able to have a Q&A slido open for a maximum of one week. Is there any way to extend this so that I can host a slido link for longer, or ideally forever? My company only uses the most basic membership for Slido. Would this change if we were to upgrade?

1651
Carly from Slido
D
dragoana
asked in Community questions
How do you run a quiz so that people can go through questions at their own pace?

Dear Slido Developers,I have created some quizzes with Slido and would like to share them via a link. However, I do not have this possibility, when I click on the three dots for the settings. How can I share my quiz with the students? If I am not mistaken, last week I was able to do so, when I was playing with my first quiz.Many thanks in advance!

543442
J
S
Simon Hurst
asked in Community questions
Event duration

Hi, I want to keep an event Q&A open for a year as a form of online suggestion box/ permanent Q&A. At present it is only letting me open an event for 7 days at a time. How do I get round this?

3645
Carly from Slido
E
EBII
asked in Community questions
decreasing how much audience has to scan QR code

How do I create a powerpoint with multiple questions in slido but have the audience only have to scan the QR code once? Is that possible? It’s just faster if it pops up on their phones rather than scanning every time.

211
Ondrej from Slido
D
dmartinezb
asked in Community questions
Keep a survey open indefinetly

A person wants to have a survey open and active for a week so that people can answer whenever they want. Is this possible? Any experience?

763
Ondrej from Slido
M
mariegranum
asked in Community questions
How to change rooms in Present mode - PowerPoint Integration

Hello - can you help me? I have integrated Slido in my PowerPoint presentation. When I click ‘Present’, I cannot change rooms. See below. It only shows Group 1.  

101
Carly from Slido
S
sebawild
asked in Community questions
Is there a maximum number of polls in a single event?

title says it all ;)

893
Carly from Slido
M
MIMA
asked in Community questions
Quiz not showing when using QR code

Hi, I’ve created a quiz and when testing the QR code it takes me to a page reading “there are no active polls at the moment”. The quiz is active and it works when using the Present button. But I would like to insert the QR code on a presentation deck and doesn’t seem to be working. Ideas? thank you.

291
Carly from Slido
G
Geoff Parkin
asked in Community questions
copy poll into another slido event

I have set up a full training course with Slido events. I now want to reproduce each Slido event with the same polls to redeliver the course, but keep the original slidos. I feel that this should be easy, but can’t see how to do it. Any help is appreciated.

1133
Carly from Slido
J
JustineVillar
asked in Community questions
Will Upgrading My Slido Plan Affect the QR Code?

If I create a Slido with the free version and then upgrade my plan, do you think the QR code for the Slido might change?

181
Carly from Slido
M
Matthias.Liess
asked in Community questions
License Count of Space Owner

Hi, I purchased an Enterprise License including 3 seats. While I am just the IT Operator and Billing responsible, I occupy one of these seats that were meant for the business. Is it possible that I stay as the owner for groupwide settings and billing but not use one of the seats? I would be fine not to be able to create slidos.GreetingsMatthias

251
Carly from Slido
N
Nicolaw
asked in Community questions
Music in quizzes

Is it possible to play music whilst the quiz is running? It’s a bit boring without music.

1971
Ondrej from Slido
M
mmueller0711
asked in Community questions
Keynote

I read about the “Slido Switcher” to use it with keynote for mac, but i can’t find it - is it no longer possible?

2411
Ondrej from Slido
S
StefyIT
asked in Community questions
Polls like election vote

I need to make a poll where the voter is known but his vote is anonymous I’ll explain better, my use case is a sort of election where I need to know what participant voted, but I do not want to see what they voted. 

4422
A
E
eKITNew Participant
asked in Community questions
cancel subscription

Hello, how can I cancel my subscription / license? It’s only been a few days since purchase. I couldn’t easily find info on the website. Thanks in advance. 

5364
L
K
KStiles
asked in Community questions
How to remove the Passcode

Hello, I am looking to remove the Passcode for my presentation. I cannot find how to do so. Any help is appreciated!

623
Carly from Slido
Y
yfmkfy
asked in Community questions
Request for Reissuing Invoice Due to Organization Name Change

I purchased a one-year subscription to Slido in September, with the organization name registered as Organization A. Could you please update the organization name to Organization B and reissue the invoice, reflecting Organization B as the client name?Thank you for your assistance.

81
Ondrej from Slido
G
glazem
asked in Community questions
Adding a Poll to an existing PPT

I have my slido built and need to add it to my PPT presentation. How do I do that? 

181
Ondrej from Slido
W
wpowley
asked in Community questions
URGENT: Line spacing in questions (present mode)

How do i format in the question when i want a space between sentences (line spacing)   for a question in the present mode… Seems like on the editing screen, I can do that, but when it goes to the present mode and live survey, all the spaces and sentences are crunched together.   This is urgent.   Thx. Will

43314
Carly from Slido
A
Ab225
asked in Community questions
Reconnecting users during live quiz

Hi there, does anybody know how to reconnect users during a live quiz, so that they keep their score? I am experiencing problems hosting quizzes where users are dropped out of the quiz, and can only re enter as a new user. Thank you

121
Carly from Slido
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