Integrations Hub

Hi team, Slido is not loading in PowerPoint currently. There is a blank space. Can you please help?  

For an event, Customer would like attendees to authenticate using their email address and name, as they currently do, and additionally be required to provide their company name during the authentication or registration process.

New to Slido, but just subscribed and on the first paid tier. I’ve installed the PowerPoint Add-In, but have immediately discovered a major issue that is likely to render it useless for 90% of my needs. The add-in does not recognise being online when I’m tethering the internet through my mobile/cellphone.The only way to get it to work is by connecting to a different wifi. Interested to know if anyone else has had this issue, and if they’ve managed to find a workaround.

I am trying to change my password so I can log on to Slido on a different computer. It is telling me “If you created your account with Google or SAML SSO, the option to change your password will not be available to you.” I cannot find a way to change this. Do I need to create a new Slido account and start over? The Slido account is on my personal Mac, I want to use it on a powerpoint on a work PC. Thank you

Hi guys, a co-host tried to embed her slido to ppt but she couldn’t proceed because she does not have the “settings” button on the left of her screen

Been using slido without problems for a few years. In the last week it keeps telling me I’m offline or logged out when I get to the slido slide in powerpoint presentation. I am neither offline or logged out. Definitely not offline as all other programmes are fine. I’ve tried logging out of slido and logging back in, then sometimes it works, sometimes not. I’ve uninstalled slido for powerpoint and reinstalled, so definitely on latest version.Last night whilst presenting a slidedeck, it looked fine before I started, but when I get to the question, it said on the participants phone that there was no active polls. I had to make do without slido for the presentation.This morning I have started a new slido from scratch (rather than duplicate) but it is still doing it. I have another session this evening and I need this to work or I’ll quickly have to set up a mentimeter.Any help gratefully recieved 

Hi,I have two organizations linked to my profile, one of which is outdated and I would like to have it removed. It is called Milena’s Organization. I am also experiencing an issue with the Zoom integration, which is currently pulling data from the old organization instead of the correct one.Could you please delete the old organization at your earliest convenience?Thank you very much, and have a lovely day.Best regards,Martina Ramsová

I wanted to recycle a previous Slido embedded in a Google Slide deck from one workshop to another. I already made the “Active” duration longer to encompass the date of the new workshop. But how do I clear the previous workshop’s results so it’s reset so-to-speak?

Hi allI updated Slido for Powerpoint to version to v1.22.0.7725 this morning but it then Slido refused to open at all which was incredibly frustrating as I had an online lecture which used Slido throughout. (Home computer running Windows 10 and Powerpoint then sharing the window in Teams). I had to keep switching to the present mode in a Chrome tab to make use of the features which completely defeats the point of having Slido in the first place.I have uninstalled, reinstalled, tried the admin version with no success. It appears Slido for Windows is not loading up in COM Add-ins and unchecks itself / there is a run time error. I have repaired and reinstalled .NET frameworks. Nothing is working.I have just checked my laptop (Windows 11) and Slido works fine on there but I have declined the update so far. Can I have a link for the previous version whjch I can use on my desktop please?I have never had an issue with Slido not working before and need it as I present frequently as a universit

Hello,I have a staff here at our company that have gotten prompted by Slido to update their Slido version in Powerpoint and when they do that it no longer works or shows in the tool bar of Powerpoint.  They are running Office, Powerpoint 2016.  16.0.4266.1001.  The Slido plug in shows up under the File menu, Options and Add-ins as an Inactive Application Add-in and I can’t seem to get it to activate. I am wondering if I can install an older version again to get them back up and running or is there a better way to fix this?Thank you,Brent

Microsoft PowerPower recently published an update that makes it no longer compatible with the Slido Add-in.  I have uninstalled, reinstalled, reactive manually and nothing works.  What is being done to resolve this capability issue?

I’m using Slido in MS Powerpoiont. I received and update (SlidoSetup_v1.22.1.7801) and now the add-in won’t load. HELP! 

I have a presentation on Tuesday, June 2.  I loaded 3 questions for open answers.  I then paid the upgrade fee and yet the system won’t let me add a fourth question.

How can we have names associated with each person’s answer? 

Issue: Slido poll embedded in Powerpoint closes without facilitator advancing the slide.Testing explored:No PPT timing enabledNo Slido timer enabledThe issue only happens when:Presenting, and I have a class of approx 20 participantsI have tested in presentation mode by myself, answered the poll - and the slide/poll does not close/advance.Any solutions I can try?

We want to use Slido in a meeting to rank priorities, but my boss wants to be able to add in options live in case members want to add something we’ve missed - is this possible to do mid-presentation without me coming out of presenter view and everyone seeing me do it?

We would like to silent install Slido for Powerpoint on macOS and without being prompted for an admin password. We use Jamf to deploy the app, I followed the instructions to silent install, used the command but as soon as the user launches the app, it prompts for admin password. Please let me know if there is a way to suppress it or bypass it. The admin prompt says that ‘Slido wants to make changes. Enter admin password.’

My PowerPoint slides are locked by Slido when I try to save them, and I can't save them. What should I do?Is it because I'm using the free version that the quiz limits me to a maximum of 3 questions?

I have had a lot of trouble using the add on in slides. Mostly when I try to build a slido the sidebar does not open and tells me to close and reopen, frustrating. Then if I present, sometimes the videos I have do not play, they just become static images. Not often but it never happened before. Anyone else having this issue and how do I fix it?

I’m being driven insane… I’m working on a powerpoint deck with Slido integrated, and every day my connection to Slido breaks, and I get the error message “Web browser blocked by anti-virus” I have NO idea how I’m able to fix it, and then it breaks the next day.  Can anyone help, please?  I’m using Chrome, am on Windows, and have Sophos as my antivirus.  

Have you ever called in sick for your job while not actually being sick or being sick as a result of making poor choices (for example: drinking, going out late at night in cold conditions, etc)?

I have Owner access for my team and have to add them to presentations for collaboration. However, when they share their presentations with me I am unable to add slido to it. The add on option is not there for me and when I have gone to make sure I have it downloaded and installed in google slides, I do. So can I not add someone to collaborate on a slido for a presentation they shared with me (and made me an editor on). I have also made copies, put them in my own drive, and opened them that way but the slido extension/add on option is greyed out on the tool bar. I have it installed on chrome too, which doesn’t seem to do anything. Any help would be nice. Thanks!

Hi there, I cannot get my slido extension/add on to work within my google slides. I keep getting the same error message. I just got out of troubleshooting with our IT team and they can’t figure out what’s going on. Tracking ID: X6rbjHaOyjIsR35

Hi there, I’m considering using Slido for a university open day and over the day there will be around 50 talks happening that would like to involve a Q&A component. Each talk will be based on a different topic and i was wondering if i could use one account for this but have different Q&A sessions running at the same time and how this would work. Would each session need to have a unique QR code or would each have the same QR code and then potentially a code for the guests in that session to enter to then be in the correct Slido Q&A for that session? The QR code would be show on a powerpoint up on the screen and i feel it may be easier for this QR to be universal accross the presentations but then there being a way for the quests to enter the correct session Q&A through the platform. I worry if i need to put 50 unique QRs across the presentations that some may get jumbled and guests ending up in the wrong slido Q&A. Cheers, Tom 

When we embed our Slido poll into our SharePoint site, the side panel is in full view (no hamburger menu presentation). Ideally, we’d like to remove that menu option -- and the Account option -- completely from the poll view. Is that possible?