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Are Slido questions truly anonymous if they post anonymously? We have someone who keeps asking odd questions and would like to address them one to one.

Is there a way to change the size of the poll question on the display screen and/or fonts, etc?

Hi there, I’m considering using Slido for a university open day and over the day there will be around 50 talks happening that would like to involve a Q&A component. Each talk will be based on a different topic and i was wondering if i could use one account for this but have different Q&A sessions running at the same time and how this would work. Would each session need to have a unique QR code or would each have the same QR code and then potentially a code for the guests in that session to enter to then be in the correct Slido Q&A for that session? The QR code would be show on a powerpoint up on the screen and i feel it may be easier for this QR to be universal accross the presentations but then there being a way for the quests to enter the correct session Q&A through the platform. I worry if i need to put 50 unique QRs across the presentations that some may get jumbled and guests ending up in the wrong slido Q&A. Cheers, Tom 

Hello,I'm just try to build a 5-question-quiz using my Slido professional plan and I'm stuck: I can display the leaderboard after each question. Now I'm looking for a leaderboard that covers all questions to determine which participant answered the most questions correctly, because I want to make they win a prize at the end. I fear Slido can't do that. Is there anyone might be able to help? Rolf

If I am using PowerPoint with Slido and presenting on a GoToWebinar platform, will the Slido work? Can users still access it with the QR code on their phones? Will there be a limit on participants?Thank you. 

How do I withdraw from my recent Slido purchase?

I am doing a presentation with Google slides and the Slido slides are embedded into the presentation. I click present with Slido, but during the presentation, only the joining slide comes up every time a Slido interaction should appear. As a participant, I get the message that there is no live interaction at the moment. 

Dear Slido Team,I would like to cancel my ENGAGE subscription and request a full refund in accordance with your 30-day money-back guarantee.I couldn’t find any cancellation option in my account settings. I just fill the provided "Contact us" survey and now i can see this announcement - Thank you for contacting us. The Slido Commerce team will get back to you soon. But I didn't receive any e-mail or other confirmation that you received my request. Please let me know if you need any further information from my side.Thank you in advance! Best regards!Aksels 

Can I use the same QR code for different poll, quiz, and survey during our two days event?

When using Slido for Q & A in the updated Suite platform for Webex Webinars, we have noticed if the “chat” is enabled for the webinar as soon as the participant goes to the chat, Slido disappears.  We have tried closing and re-launching the Slido, but it never comes back for the attendee.  Any ideas ??

I’m curious how the ‘last activity’ of a member is measured.  Is that based on log-in, creating a Slido, or something else?Is there a detailed log of activity? 

I am signing in to my Slido via my computer today.  Tomorrow I will be giving a presentation from someone else’s computer. How do I access my slido account?  Do I need my password, or simply my email? 

Good morning,We are in the process of migrating our IdP platform, and as a result, I need to change Slido's SSO federation.Checking the platform, the configuration is relatively simple; however, to set up a new federation, the old one must be disabled. My concern is that by disabling it, I might lose access to the platform. How can I ensure that username and password login is functional before disabling the currently active federation?

I’m getting an error when trying to create a corporate account - I’ve not had an account using my work email before (I’m a new joiner to this company)It’s coming up saying ‘JWT expired’ or ‘Server_Error: JWT expired’I’ve tried clearing caches / cookies / using incognito, I’ve checked the system time which is syncing fine, and I’ve rebooted twice - all not working

We have 45 items in review answers for a word cloud but only 25 show on the Preset screen.  What are we doing wrong,

I have a presentation for an event with a pretty large audience of about 700 attendees.  I included a QR code in my powerpoint but now notice I will not be able to login remotely from stage.  I know there’s a way to integrate with powerpoint but I’m not handling the PP, a remote event staff will.    Is this the right product for what I’m looking for?  (it’s supposed to be audience participation part of the presentation, about 5 minutes out of my 1 hr keynote)

Hello Slido Team,I reached out today through the chatbot regarding a full refund, but I haven't been able to find a resolution, so I'm following up here directly.I think Slido is a genuinely useful and well-made service. However, it doesn't include a feature that I need, so I'd like to request a full refund.(I'm currently subscribed to the Engage plan, which I understand is eligible for a full refund. )Could you please review this and process the refund?Thank you.

Dear Slido Team,I would like to cancel my ENGAGE subscription (valid until July 10, 2027) and request a full refund in accordance with your 30-day money-back guarantee.I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side.Thank you in advance! Best regards!

What is the maximum participant limit for voting in a poll in the free version of Slido?Does the poll format matter? For example, if it is multiple choice or open text.

If I enter an item into a word cloud by mistake, how can I delete it?

Buenas tardes consulta,se realizo el pago de los $us. 60,00, pensamos que teniamos que crear el SLIDO, pero al parecer estaba ligado a un slido que estabamos haciendo prueba y borramos, ahora no pudimos usar los beneficios de ese pago porque ese slido (libro 2 - plagas) no existe. Podemos revertir el pago a el slido que ahora estamos preparando para el evento?  Good afternoon, I have a question.We made the $60.00 payment; we thought we needed to create the Slido, but it turned out to be linked to a test Slido that we had deleted. Now we cannot use the benefits of that payment because that Slido ("Book 2 - Pests") no longer exists. Can we transfer the payment to the Slido we are currently preparing for the event?

For the Slido poll in a course that asks learners to describe leadership styles, is there a way to randomize the questions? Currently the correct answers appear in order.

Hi all, I tried to access Slido from PC with using 7 digit code. Then, a error message “Sorry, there is no such slido active right now.”  came up and I was not able to access Slido. I can access the same slido from mobile phone using QR code. Would someone advise how I can access from PC?This problem happens only this time. I input the accurate code.I input the accurate code. I have not experienced this error until now.

Hi Team, earlier in the year we purchased a subscription that allowed two users. I have used my credentials for the first of those users but am trying now to set the second user up but cannot see how to do this. Are you please able to advise how I can do this?

I can not  activate my slido presentation, any thoughts