Community Q&A

We would like to know if it would be possible to use Slido to segment responses in order to identify the preferences of an opinion group:1. Attendees are defined as belonging to Group A, B, or C in a ‘breaking’ question.2. The software then provides results based on these groups.Ideally, it should be able to provide the results interactively, but we can also consider manually extracting the results by analysing a CSV report. 

Is there a way to prevent immediate results display in the quiz sessions?  We want to give a pre course assessment, then teach the course, then do a post course assessment to check learning.  We do not want to display the results after each question.

Will a word cloud work if people respond with emojis instead of text?

Please tell me what happens when the maximum number of participants is exceeded. Will an error message be displayed when someone tries to join? Or is it possible to view only?

Help please, I couldn’t access my account

This site is a mass of information without any action options visible. Very confusing! Where is the button to press to set up a basic plan and get a QR code? I don’t want an article. Just a button to press please.

I am new to Slido, and I am hoping to get some assistance or guidance in setting up a quiz ( on PPT ) for an upcoming sales meeting. I will set up several questions, but I'm going to want to be able to allow 10-12 individuals per team to participate, with a total of 12 teams.   I'm not looking to track the individuals on the leaderboard, only the teams. But I will want to extract the data afterwards of individual participation and answers to the team leaders. From what I read, this is possible, but I just have no idea how to set it up, and I can't find a guide.  Thanks in advance. Love this product. 

I’ve seen responses from moderators that word clouds have a 50 word limit to be shown on a screen, but the answers are from a couple of years ago. I wanted to know if this limit still applies.  Our intention is to ask around 1,000 participants to provide 1 single word, should we switch from a word cloud to an open text poll to be able to see the answers from all the participants?  thanks

Hello, I’m wondering if you can help with a project I'm working on that would involve an integration with Zapier. I am not seeing Slido listed as a trigger app, but I am aware that this does exist and works for many companies/folks. Is there another name I should be searching for in Zapier? Or is there a way I can integrate via Slido? Thanks so much for your help. Meghan

I run a quiz for class and need to see if the students have joined    

The email address I use to log into Slido is no longer accessible to me. How can i change the email address I use to login to Slido?

I ran a slido ranking poll with 18 participants. When I exported the report, it says that there were 31 participants and only 16 people participated. Why has the report decided that there were 31 participants participating? and how can I have the 31 changed to 18 to reflect the true figure of participants.  Following polls in the same session I ran had the correct information when I exported the results  Any help would be appreciated. 

Dear all,  I can't display the correct answer in a multiple-choice question.I have changed the settings, though.  Thanks, Flora 

Dear Team,We would like to kindly request information on how to add two additional answer options to the Slido poll we have already created.Currently, the poll includes three options, but we need a total of five. Since we have already generated a QR code for this slido, we would prefer not to create a completely new ranking poll. Could you please how us how to add two more answer options for us?Thank you very much for your support.Best regards,Kristin 

Hi I want to run a quiz more than once but use the same QR code from Powerpoint. Does the QR code stay the same if I reset a quiz and run it again? Thanks

How can we notify when we respond (answer) to the questions posted to the live Q&A by participants?

I am a Professor using Slido in my classes. I’m using multiple choice questions that might come in the Annual examinations, I don't want these questions to remain on the students devices (slido App) history. How I can make sure they don’t see the questions again or note down them. Please help and guide 

Hi,How do I upgrade once to be able to accommodate +1000 participants? I only need this one time next week for an event.Thank you in advance and all the best,Heidi  

The “Send” button at the end of my poll is not active and therefore people can’t submit the poll. What could be the reason? 

I would like to print my questions for students. How do I do that? or do you have that option? 

Can you please help me understand how I can also reuse a powerpoint presentation with a different slido? It says it’s beneficial for trainers or event hosts who want to reuse a single presentation with multiple audiences but use different polls each time. But I don’t understand how it works? I want to ask the same questions when I reuse the presentation, so the I’d want the different slido to be a duplicate of the first one?

Can i put out a quiz that people can take “on demand”?  I’d like people to take the quiz before or after our meeting, and not during it.  Can i create a quiz and “launch” it and let people take it when they want?  

I am doing a seminar at a school with about 50 + parents and was wondering will the qr code be big or clear enough for the parents to scan it and answer the questions, poll or whatever I am asking. I don’t know how else to give them the slido link during the live seminar. If anyone has any other ideas please let me know.

Why isn't "Share" with "Download Image" working anymore? It always worked perfectly before the "new" Slido, and I need it quite often. It's very annoying now because it's so tedious to copy the results.What can I do to get it working again?

what should I do?the slido window are not working