Solved

Hi!How can I have the QR code on Portrait screen, as it usually appears on Landscape screen? 

Can I collect more than just name and email before user submits their response? I’d love to collect company name or which of our employees they spoke to as additional fields.

Dear Slido Team, I would like to cancel my ENGAGE subscription (valid until May 20, 2026) and request a full refund in accordance with your 30-day money-back guarantee. I already sent an email earlier today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side. Thank you in advance!

Hi Community,I’m working on a training event. Within this training, I’d like to have a PRE-training survey and a POST-training survey. Both surveys have the same exact questions (and answers). I would like to present (ideally in a single screen/report) results from both PRE and POST surveys to show the improvements to the audience, highlighting the effectiveness of the training… I’d like to also show more basic statistics (average score, min/max, std. dev., etc.)Does anybody know how to do this or is this even a feature? I purchased the Professional Plan, yet I don’t seem to find a way to execute this… Alternatively, does anybody have any other proposal as to how to show improvement? Thank you,OM-22

I bought a wrong plan. How do i upgrade it?

Just activated the new Slido layout and I can no longer disable polls. How do I turn off polls completely? I only want Q&A to be displayed for my audience. I do not want to see the Polls tab at all. Right now under the Polls tab it says “There are no active polls at the moment” then there’s a button that takes you back to Q&A.   

Can we use Slido outside of Webex with the same account?  how many users could use polling? 

Is there an option to create a poll similar to Q&A in order to like e.g. ideas generated by the poll to get the most popular ones?

How can I get access to a list of all my previous polls to select some of them into a newly created slido?

Why does the connection to Slido stop working when I upload a PowerPoint with embedded Slido polls to SharePoint?

Since Outlook/office COM add-in will no long be supported by Microsoft is there a web-add-in version for Slido if so, please provide information on installation, etc. If there is nothing available at this time, please provide and ETA when it will be available for use ThanksDeborah Jackson.

Wondering if anyone has found a workaround now that they have removed the ‘assign session’ option with the new interface? We deal with hundreds of slidos per conference and use that feature to organize them per speaker.. since we trigger the slidos from a master machine it was very helpful from an organization standpoint. Any advice before I cancel my account? We would hate to have to introduce new software.

If a question from Q&A is relevant, and we want to turn it in an Open text Poll, can this be done? 

Hi, I’m using Slido during teaching on a tropical medicine course, primarily for multiple choice. It worked great last year, so i just upgraded to Engage. Suddenly I’m having problems, my computer says my power points are “corrupted”, I cant save my presentations anymore and have had to remove all Slidos from my presentations to be able to save them. They also look like in this picture; stating how the app must be installed, but it already is. I have tried to delete and install the “Slidos for powerpoint” again, but the same thing is happening. Has anyone got any experience with this? I have a presentation Thursday (in 2 days) and would love to use Slido for it!

Is there a way to get notifications whenever a new question is posted? Use case is when Q&A is being used to collect questions over an extended period of time; not just during a short, one-time event. Thanks!

Hi, I have been invited as co-host to a Slido event, which now I can access form the link provided in the invitation. However, when I launch the presentation linked to it, it still says I am not allowed to access Slido even if I am logged in with the right user.What could be the problem?Thanks in advance

Hi there,Is it be possible to rename the Audience Q&A Panel? Instead of a running list of audience questions, I would like it to be a running list of recognition items. Is this possible, and if so, how?  

I have the Engage plan and started testing my slido this morning May 12 with sample responses and my event is the evening of May 19. Am I within the 1-week limit, or will my plan expire in the middle of my event next Monday? Help please!

We are doing an intergenerational event and most children will not have phones. Is there a way to allow participants to vote more than once, so that children may vote on their parent’s phone?

Concerned as to whether our Chinese delegates will be able to access. They will be in Australia at the time of the event  

I just paid for event pricing. How does timing work, as my event is a week away? It is from the time of payment, or can I lock it in for dates of interest?

I’m putting together a presentation that requires a presenter view, and I’m trying to figure out a workaround given that Slido presentation mode doesn’t allow for that view.  I put links on the Google Slides but they aren’t working when I’m in Slido Presenter mode.  Is this because I don’t have the Chrome enhancement to allow for GIFs and animations or there another issue?  

I've updated the Slido app and walked through all the steps and it seems like it’s installed the update, but when I re-open Powerpoint Slido keeps referencing that I need to update Slido. My internal IT says it’s not an issue on their side as it’s allowing me to update essentially without being blocked by IT admin rights. Please help!

Is it possible to remove the “Congratulations!” slide that appears after I show the results of a quiz?

Where can I download the latest MSI installer ? NOT THE EXE