Community questions

Can't find what you're looking for in our knowledge base? Need help with designing your next meeting or event? Ask away!

  • 519 Questions
  • 1,060 Replies

519 Questions

C
CJAP1
posted in Community questions

Red exclamation mark in powerpoint

I have a red exclamation mark appearing in my powerpoint, I have logged into my account which was sucessful and it tells me to open powerpoint but the exclamation mark still appears.  I have uninstalled and re-installed, but still having the same problem.    Slido is enabled, I have checked that.  Is there anything I am missing?

3
C
1 month ago
M
moshiko51
asked in Community questions

multiple questions

Can I create a “ranking” poll with multiple questions, or is it 1 question per poll and I have to run separate polls for each question? If I can do multiple questions in 1 poll, how do I do that? TIA!

1
C
1 month ago
C
ChuckWellsOKC
asked in Community questions

answers and responses not showing

I have a survey set up … I have activated the survey … testing it on my phone … in presentation mode I see that it says 1 participant responding … my response does not show up on the presentation .?.?.?  I have a MacBook Air and iphone … anyone have suggestions as to a solution??

0
C
1 month ago
N
Narshing
asked in Community questions

Slido with in adaptive card

Hi, Can I embed slido poll/survey with in an adaptive card ?

1
Cori from slido
1 month ago
W
WarrantySimi
asked in Community questions

Data retention / slido account owner

Where can I found the out the range of data retention & my slido account owner?

1
C
1 month ago
C
cwakeham
asked in Community questions

Error message when I Invite collaborators to a single event.

I have sent an invite for colleagues to collobarate on a single event. She created the slido account but could not login in. I revoked the invite and resent and now it’s says ‘it seems you have a previous invitation, if you don’t see it check your spam folder.’ It’s not in the spam folder. She is now in a vicious cycle.  

1
C
1 month ago
L
Lorena Choi
asked in Community questions

participants can only see their own questions

I do not want other participants to see the other’s questions. Is it possible?

2
R
1 month ago
C
CEDoWLMM
asked in Community questions

Font type in a Poll

Can you change the font type in a Poll?

1
Ondrej from Slido
1 month ago
C
CarlJW116
asked in Community questions

Show Before and After Results Side-by-Side

Hi. My client wants to ask 5 questions, not show results, then teach the attendees the information. They then want to ask the same 5 questions and show the before and after results side-by-side. Anyone do this before? Is this possible? Thanks!

1
Ondrej from Slido
1 month ago
G
gablars
asked in Community questions

How do you increase the size or change the font of the questions to display?

Is there a way to change the size of the poll question on the display screen and/or fonts, etc?

3
W
1 month ago
M
msalazar
asked in Community questions

Creating Multiple Events at a time

If I’m holding 5 separate in-person meetings at the same time and moderators want to utilize slido, is it possible to create and run 5 different events, each with unique polls, at the same time? 

3
C
1 month ago
J
JRB2003
asked in Community questions

Export Poll Questions Before the Event No Survey Results

I loaded my poll questions into slido. Now I want to export them before the event to check everything. I have a professional one time subscription. In analytics this option is greyed out. Why can’t export now? Must I wait until after the event? I need to study the options, questions, sequencing etc. before the event. I have them in a Word document, but what if I made a mistake entering them in slido?

1
C
1 month ago
E
ETLP
asked in Community questions

Participants questions re appearing. even after clicking them as "Answered."

Team, While using a Slido, there were questions. re appearing on to the live mode inspite of “clicking them “Answered” Can you please help me how to fix this. Also, is there an option to disable “Anonymous” option, so that participants has to provide their names to post questions. ?

1
C
1 month ago
J
J. Delgado
asked in Community questions

How do I restrict access to my event?

Dear Slido Community,I changed the settings of my event and enabled “Hidden from search”, however, for some reason my event is still public and the participants are not asked to insert the code to access the event. Could you please let me know what the problem is?Thank you in advance!Best,Jacinto

6
C
1 month ago
B
Belinda
asked in Community questions

trouble downloading and exporting poll results and analytic reports as a guest

As a frequent guest of a professional account I’ve been unable to generate slido analytic reports for download and export over the last few months. This includes poll results and poll results per user. When a report is selected the clock spins continuously without generating a download for export. I’ve previously had access to this option as a guest of the same account. Any reason or suggestions to overcome this?

1
Cori from slido
1 month ago
M
muna
asked in Community questions

Money Back Guarantee

Hi. I am planning to try annual plan for 30 days first and saw the refund policy that stated a Money Back Guarantee. But Money Back Guarantee is available in Europe, North America and South America.So how about for Asia country? As I live at Malaysia. Do I still get the Money Back Guarantee or not? Kindly advise.

1
Cori from slido
1 month ago
S
SherryWest
asked in Community questions

Audience View of Q&A first

I have created a sli.do that included Q&A and a post event survey, but when I log in as an attendee, the survey shows first.Is there a way to have the Q&A show up first?  People will be directed to the post event survey during the closing remarks.

1
Ondrej from Slido
2 months ago
G
GregC
asked in Community questions

I can't change Slido account on PowerPoint

Hi there, I have a PPT that was using a Slido account. I have removed those slides and wanted to use a different account.  But I can’t seem to update it. When I log in with the new account in Slido I get this message on my PPT slide!  If I click Request Access, nothing happens. I assumed I would get an email. 

1
Ondrej from Slido
2 months ago
C
CH_SR
asked in Community questions

Word Cloud does not display German word for "Yes" (Ja)

Hi,the German word for Yes (Ja) is not displayed in word clouds, even as part of a larger response it is filtered out. Is this due to the profanity filter? How can this be resolved? 

3
Cori from slido
2 months ago
D
DLECG
asked in Community questions

Upgraded to Engage Plan

I upgraded to the Engage plan, but when I try to add more than 3 polls, the features are locked and I still get a message about upgrading to the Engage plan.  I logged out and logged back in, but the issue is still occurring.  How long should it take to have the new features available?  

1
Cori from slido
2 months ago
M
Morgenstern
asked in Community questions

I can create a poll only for one week

Hi, as a start and end date for my poll I can only choose one week. But I would like the poll to run for one year. But only the period of one week is shown in bold to choose. What am I’m doing wrong? 

1
C
2 months ago
S
SatisFactsEducation
asked in Community questions

Ability for participants to react to slides during presentation

AhaSlides has a feature where the audience can react to the presentation slides using emojis. The emojis will appear and "float" upwards on the screen similar to a live event on social media. Question: is this feature available in Slido?

1
Ondrej from Slido
2 months ago
S
slido4now
asked in Community questions

How is the user ID created?

I know I can make the participants signin with their full name and email address but can I add a third line that will show on the reports, for example a student number. If not how is the USER ID created in the system? And is that assignable?Thanks

6
D
2 months ago
S
StavKal
asked in Community questions

Where can I download Slido?

Is Slido available as an app?

1
Cori from slido
2 months ago
A
Alpine
asked in Community questions

How do I make a poll active for weeks or months?

How do I make a poll active for weeks or months so I can gather data in a class that repeats. Can polls only be LIVE? or can I turn one on and leave it on and just give all my students the link to access it week after week?

3
Ondrej from Slido
2 months ago
Terms & Conditions