Solved

Hi, I do not see any option to resize my logo to appear bigger. The texts also for joining are huge, the QR code and sponsor logos are bigger than mine. Please help.

We’re exploring using slido within our company, we do training sessions using powerpoints. We have template powerpoints, multiple people present using the same document. Would this be possible with slido? Also a secondary question, if the template powerpoint features slides that an audience interacts with (Q&A, poll, etc.) how would it be reset to default when the presentation is finished? Would the perosn using the document at the time need to wipe the answers every time?

Is there a way I can launch a poll with multiple questions in a single launch instead of launching questions one be one?

Can you please help me understand how I can also reuse a powerpoint presentation with a different slido? It says it’s beneficial for trainers or event hosts who want to reuse a single presentation with multiple audiences but use different polls each time. But I don’t understand how it works? I want to ask the same questions when I reuse the presentation, so the I’d want the different slido to be a duplicate of the first one?

I am doing a seminar at a school with about 50 + parents and was wondering will the qr code be big or clear enough for the parents to scan it and answer the questions, poll or whatever I am asking. I don’t know how else to give them the slido link during the live seminar. If anyone has any other ideas please let me know.

Why isn't "Share" with "Download Image" working anymore? It always worked perfectly before the "new" Slido, and I need it quite often. It's very annoying now because it's so tedious to copy the results.What can I do to get it working again?

Hi @Slido Team,I just had the use case for our next Webex Webinar with PowerPoint Integration to come back to the results of a Slido poll which happened at the beginning of the Webinar.Is there a possibility without the need to exit the presentation and check the web interface? 

what should I do?the slido window are not working 

Hello,I created a slide deck with a Slido poll. I plan on hosting multiple meetings on different days and times. Can I use the same slide deck without losing my poll information or do I need to create different decks for each group? 

Dear teamI have two seats on my license, one for me and one for my colleague. However, now we are preparing an event and my plan is still showing as Basic.As we also invited a co-host, I am worried something has gone wrong, can you please check?

I would like participants to automatically access a document after completing a survey. How can I do that?

We have a full one day event using a professional plan, with 5 sessions which we want to be able to use the Q&A in.All people are in one room. Would it be best to setup the Q&A by using labels for each question, or as separate 5 meeting rooms and deactivate/activate the Q&A? Are we able to setup this up to trial to make sure it is working how we want to it?

We have been informed that individual events would exceed 1,000 participants (we have the PRO subscription). However, we know from our registrations for these events and from simultaneous video stream embedding analytics that the numbers are much lower. Like 4 to 5x times lower. We would now like to understand where these massive discrepancies come from.First, we would like to confirm how you count “participants.” Our understanding is that it refers to views of the embeded slido in different browsers or on different devices? This means that opening another tab in the same browser, reloading the website, or closing and re-opening it in the _same_ browser does not result in it being counted as a “new participant.” In contrast, opening the website on a new device, using a different browser on the same device, or changing the cell tower on a smartphone or maybe even changing Wifi-Networks(?) would all result in a new participant being counted. Can you confirm this, or is there something in

Hey everyone,I tried to create a survey, but struggled to add more than one question. Isn’t a survey supposed to be multiple questions or polls presented together? Have I missed something? How do I add more questions to a Slido survey? Sorry if it’s obvious 🤷

Slido for Windows v1.14.0.5919 (Support ID 87965dd6) I created a PowerPoint and added my slido, but I had to reset my password and I lost the connection between my account and the PowerPoint. So Slido is not working in the powerpoint deck. Please call me, so I will be able to show you my problem. Thank you in advance Manuela Serrano

Hi, we’re running the same training session multiple times and would ideally like to collect data within each session as well as across all sessions. Is this possible when using the ‘duplicate’ option, or is there a better option? I looked at multiple rooms but I’m not sure if this can be 1 room per session which equates to multiple rooms as it’s across multiple sessions. The slido is being used in a PowerPoint presentation. Thanks!

Hey, I created a slido with different questions and the first poll is shown as active, but only the first questions appears for the participants. How can I activate the whole slido so the participants can answer all questions one by one? I would like to distribute the link via email. Thank you 

After I paid for a one time plan I found that the custom image for polls doesn't work.I use slido directly on the website.I’ve been trying to contact customer service for 5 days now and they did nothing.  

Howdy, I have just paid for the one time plan for 7 days as I have a one-day event to use it on the 27th of Nov. I don’t need it to start until the 24th of November (to test it out for the 27th) but I’ve paid for it today. Can I please pause the upgrade until the 24th? Thanks 

I keep trying to hide results on my polls, but it switches off when I move to the next question.  

I have been requested to make a Slido for a funeral. I have been asked to create a “share your favorite memory” Slido with a QR code. So people can scan as they come in a post their answers so it can be seen on screen. Interactive questions and answers. Please help!I need step by step. Will Slido create the QR code?

Hi, just wondering if the function to change the font and size of the Slido question slide is now available? or you still working on it? thx

Hi, how can I leave a poll open for a week? I’d like people to continue responding although I'm no longer in presentation mode.

As a participant in a Slido session, I want to have the option to enter my name for a quiz, but still be able to continue without it if I want – so that I can join either with my chosen name or automatically as “Anonymous.”

I'm using Slido to collect questions and answers (also quizzes, surveys and so on) from our audience, and I'm wondering if it's possible to see who posed which question or gave which answer specifically per person. Is this a feature that's currently available on the Slido platform? I know i can see who posed which question in the Q&A format but is this also possible in other formats and will this be sorted in the analytics?Thank you for your help!